Q: Can employees express appreciation using formats beyond text, such as audio or video?
Yes, Xoxoday’s employee recognition platform supports rich media formats for appreciation and communication. Employees can go beyond plain text by uploading videos, images, and using GIFs, emojis, and templated messages to make recognition more expressive and memorable. These multimedia elements enhance engagement and bring recognition moments to life across social feeds and recipient profiles.
Q: Are there features for sharing ideas and organizing group events?
Yes, Xoxoday’s social intranet platform enables idea-sharing and event organization through features like community groups, social feeds, polls, and discussion forums. Teams can create open or private groups for hobbies, onboarding, CSR, upskilling, or cross-functional collaboration, and use these spaces to plan activities and share ideas seamlessly.
Q: Can employees earn points for recognition, which they can later redeem for rewards?
Yes, employees earn reward points for recognitions received on Xoxoday’s employee engagement solution. These points accumulate in their accounts and can be redeemed for gifts, vouchers, experiences, or merchandise from a global catalog spanning 100+ countries. This seamless earn-and-burn model connects appreciation with tangible benefits, boosting engagement and motivation.
Q: Can employees recognize each other’s contributions instantly through spot and peer recognition?
Yes, Xoxoday’s employee recognition platform enables employees to recognize peers and team members instantly using spot recognition and peer-to-peer awards. Spot awards can be given on the spot by managers or peers without requiring prior approval. These awards are customizable, allowing you to configure monetary or non-monetary rewards tied to specific behaviors or achievements.
Peer-to-peer awards empower every employee to express appreciation openly. Recognitions are published on a social intranet feed, where colleagues can comment, react with emojis or GIFs, and engage in the celebration. The award recipient receives an email notification, while features like the Wall of Fame, Wishboard, and Yearbook ensure visibility and inclusivity.
To further drive participation, Xoxoday’s AI assistant sends nudges and reminders to encourage recognition moments, ensuring no contribution goes unnoticed and appreciation becomes a part of everyday culture.
Q: Can employees redeem points for gift cards, vouchers, or other prizes?
Yes, Xoxoday’s employee rewards and recognition solution supports redemption in 100+ countries. Employees can choose from multiple reward options, including digital and physical gift cards, experiences, merchandise, Amazon store items, and more, sourced locally or shipped internationally.
Digital gift cards: Instant redemption in 100+ countries via global vendors.
Physical gift cards: Over 150 options available in the USA, including Amazon, sourced locally.
Prepaid cards: Available in 100+ countries.
Experiences, flights, and hotels: Available in 50+ countries via local vendors.
Merchandise: Available in 60+ countries worldwide.
Branded merchandise (Swag): Offered in most countries, fulfilled by a global vendor for international locations or locally in India.
Q: Can employees schedule to recognize others?
Yes, employees can schedule recognitions in advance using Xoxoday’s employee recognition platform. This feature enables users to plan recognitions for specific dates and times, ensuring that key milestones such as birthdays, work anniversaries, and project completions are acknowledged promptly—even if the initiator is unavailable on that day. Scheduled recognitions help maintain continuity and timeliness across distributed teams.
Q: Can the platform enable colleague-to-colleague recognition?
Yes. Xoxoday’s employee recognition platform is built to encourage peer-to-peer recognition. HR teams can define the structure and budget, monetary or non-monetary, for different teams, departments, or locations. Access controls ensure the feature is used appropriately, while built-in social sharing and visibility encourage a culture of appreciation at every level.
Q: Can Xoxoday’s employee recognition platform support team awards tailored to specific business units or groups?
Yes. Xoxoday’s employee recognition platform enables team-based recognition that can be tailored to specific business units or employee groups. Features include:
Filtering and selecting recipients by department, location, or other HRIS-mapped attributes
Monetary recognition using reward points
Non-monetary recognition with value badges or shoutouts
Linking awards to company values, milestones, or campaign goals
This makes it ideal for recognizing team efforts during project completions, business unit achievements, or cross-functional successes.
Q: Can colleagues be tagged in comments to personalize appreciation?
Yes. Xoxoday’s social intranet platform allows users to tag colleagues in comments, making appreciation more personal and interactive. This encourages broader team participation and enhances visibility and engagement across the organization .
Q: Does the Xoxoday R&R tool support personalized rewards and varied reward preferences for employees?
Yes. The Xoxoday R&R tool offers both personalized and scalable reward delivery options tailored to employee preferences:
Send customized rewards to individuals with personalized messages, photos, and gifts
Use bulk rewarding for campaigns like festive bonuses or sales incentives
Access a diverse, global redemption catalog including:
Digital gift cards from 8,000+ brands across 100+ countries
Experience-based rewards such as travel, wellness, dining, and hobbies
Merchandise and swag, including company-branded or premium products
Amazon Store products integrated via API for seamless redemption
Prepaid cards and airmiles
Charity donations to 10,000+ global NGOs
Q: Does the platform allow on-the-spot recognition for use cases like peer, team, or custom awards?
Yes, the Xoxoday employee engagement solution is designed to facilitate real-time, on-the-spot recognition for a variety of scenarios including peer recognition, team-based awards, and fully customized recognition categories. HR and program admins can preconfigure award workflows with defined budgets and permissions to empower employees and managers to recognize achievements instantly—without needing prior approval. This feature ensures timely acknowledgment of contributions and boosts motivation across the board.
Q: What peer and self-nomination capabilities are supported by Xoxoday's employee recognition platform?
Xoxoday’s platform provides extensive flexibility for nomination workflows, fostering merit-based appreciation and transparency.
Peer Nomination Features:
Eligibility: Any employee can nominate a colleague based on predefined criteria and values.
Award Workflows: Admins can configure award types with custom fields such as reason, impact, and category.
Approval Process: Nominations can go through one or multiple approval layers (e.g., manager, HR, BU head).
Transparency: Nomination reasons, status, and history are visible to both nominators and approvers.
Self-Nomination Features:
Enablement: Self-nomination can be enabled for awards that encourage personal initiative (e.g., innovation or project excellence).
Submission Forms: Employees submit structured nominations detailing contributions, impact, and supporting information.
Approvals: Submissions are routed to relevant stakeholders based on configured workflows (e.g., team lead or jury panel).
Platform Support:
In-app and email notifications to keep users informed
Dashboards to track nominations, status, and award disbursals
Optional gamification via leaderboards and social feeds to boost engagement
Q: How does the Xoxoday R&R tool enable manager-to-peer recognition?
The Xoxoday R&R tool empowers people managers to recognize their team members in real time using discretionary reward points. Key features include:
Spot and Milestone Awards: Managers can give on-the-spot awards or milestone rewards either independently or via pre-configured approval workflows.
Configurable Rules: Flexibility to define reward point limits, approval hierarchies, and eligibility rules.
Personalized Certificates: Award certificates can be customized with company branding.
Visibility & Recognition: Recognitions can be showcased on the Wall of Fame, reinforcing a culture of appreciation.
Q: Is there an easy nomination process with AI-powered award advisor and write-up generation?
Yes. Xoxoday R&R simplifies the nomination process with an AI-powered Award Advisor that suggests recipients based on recognition history, engagement data, and the occasion. Smart nudges help avoid recognition gaps, ensuring peers who might be overlooked are recognized. The AI message generator helps craft personalized, impactful award citations, improving message quality, saving time, and boosting overall participation.
Q: Can managers issue spot awards without going through an approval process?
Yes. Managers can instantly issue spot awards using pre-allocated discretionary points. Admins have the flexibility to either skip approvals for faster recognition or enforce a defined approval workflow if needed. Spot awards can include point limits, core value badges, personal messages, and branded digital certificates. All recognitions are visible on the social feed and the Wall of Fame, increasing engagement and motivation across teams.
Q: What is the process for sending group deposits using the Xoxoday R&R tool?
Xoxoday R&R makes group deposits easy through a three-step process. First, select multiple recipients via filters like department, project, or by uploading a CSV. Second, choose the award category and assign fixed points or a flexible range. Third, add a personalized message for each recipient. The system automatically distributes points according to configured rules, ensuring fair, scalable, and quick recognition for teams or departments.
Q: Can managers issue awards without requiring pre-approval?
Yes. Managers can issue awards up to a predefined point limit without prior admin approval. Admins can allocate discretionary budgets and set rules for governance. Awards are fully customizable with branding, messaging, and point ranges. All recognitions appear on the Wall of Fame, reducing bottlenecks, promoting in-the-moment appreciation, and increasing visibility of employee achievements.
Q: What unique recognition and engagement features are available for managers?
Managers on the Xoxoday employee recognition platform have a dedicated experience with features designed to drive team motivation and continuous appreciation:
Recognition Dashboards: Track recognitions given/received, team engagement, and budget usage.
Data-Driven Nudges: Targeted reminders to encourage consistent recognition behavior.
Approval Workflows: Flexibly review and approve nominations.
Budget Controls: Manage reward points and disbursals at the team level.
These tools provide actionable insights, helping managers foster a culture of recognition and engagement.
Q: Can employees receive their points back if a redemption is returned? Are returns possible?
Yes. Xoxoday ensures that if a redemption fails—such as an order not delivered—employees are refunded points, provided the product is eligible for return (unused and meeting specified conditions). Refunded points are credited back to the employee’s account for future redemptions once return criteria are met.
Q: Does Xoxoday offer training for managers and leaders to promote the program and create supporting materials?
Yes. Xoxoday provides comprehensive onboarding and training support, including short pre-recorded videos for managers, leaders, and employees to understand platform features. Tailored documentation is also available for program administrators and managers to effectively manage recognition programs and drive adoption.
Q: How does peer-to-peer recognition work on Xoxoday’s employee recognition platform, and how does it fit into the broader recognition program?
Xoxoday offers a robust peer-to-peer recognition system that lets employees appreciate colleagues’ contributions in real time, regardless of managerial status. Employees can search for peers, select an e-card, and add a personalized message.
HR admins can configure awards to be monetary or non-monetary, set individual or group budgets, and apply access controls by team, department, or location. Budget rules enforce award type, value, and validity limits. Peer-to-peer recognition can be structured by total headcount or a predefined peer award budget.
Beyond peer-to-peer, Xoxoday supports spot awards, core value badges, nomination-based awards, jury awards, and milestone/service awards—all with flexible workflows, budget governance, approvals, and analytics. This integrated approach ensures fairness, inclusivity, and meaningful recognition aligned with organizational goals.For detailed guidance, visit: https://help.empuls.xoxoday.com/en/articles/9053286-appreciate-your-colleagues
Q: Do your programs have built-in functionality to ensure that employees with access to budgets do not overspend? How can managers monitor this easily?
Yes. Xoxoday R&R enforces strict budget controls through a top-down allocation system. Administrators allocate overall budgets that trickle down to BU heads and managers, who can only spend their assigned amounts. Award linkage and validity rules ensure budgets are used appropriately. Managers receive reminders and can view detailed budget balances in the My Budgets section. Timely email nudges further ensure managers stay aware of spend limits and balances.
Q: Does your platform have the ability to support “approvals” before a point-based award can be issued? Can this be set at certain thresholds or is it an all-or-none approach?
Yes. The platform supports approvals via configurable workflows. Currently, approvals are all-or-none for a program—either enforced for all awards or disabled entirely. Organizations can design different award types (nomination-based or jury-based) with distinct approval paths. While threshold-based approvals per transaction aren’t natively supported, admins can manage approvals by strategically configuring award types and workflows.
Q: How does the Xoxoday R&R tool support points-based rewards for managers to distribute to their teams?
The Xoxoday R&R tool supports points-based rewards programs, allocating budgets to managers for use with their teams. These budgets are intended for monetary awards and governed by rules that limit usage to specific award types and timeframes.
Managers receive email notifications when budgets are assigned and can track balances in multiple ways:
My Budget widget on the home page for an at-a-glance view.
Reward Budgets tab under the Recognize feature, showing point breakdowns and associated rules.
During spot awards or nomination approvals, balances are visible while giving or approving awards.
Reporting dashboards allow people managers to monitor team budget utilization and ensure efficient use of allocated points.
Q: How does the nomination-based cash awards feature on your platform work, including setup, nomination submission, review, approval, and notification processes?
Xoxoday R&R supports a full nomination workflow:
Pre-launch: Admin sets up awards, defines nomination rules, and allocates budgets.
Nomination: Eligible employees (e.g., managers) nominate individuals or teams, select award categories, and write citations. Nominators are informed who will review the nomination.
Review & Approval: Reviewers receive notifications to approve or reject. Upon approval, admins select a budget for the award.
Notifications: Recipients and nominators are informed of approvals. If declined, nominators are notified. This workflow ensures structured, transparent recognition.
Q: Can employee recognition be provided to global employees, including currency conversion and cost-of-living adjustments?
Yes. The platform supports multi-currency transactions and cost-of-living adjustments to provide equitable recognition worldwide. Employees can redeem rewards from a catalog spanning over 100 countries, making recognition locally relevant and meaningful.
Q: Is it possible to send recognition to more than one peer simultaneously?
Yes. Xoxoday allows recognizing multiple peers in a single transaction, supporting both individual and team awards. This streamlines peer-to-peer recognition for collaborative projects and group achievements.
Q: Can part-time, gig, hourly, deskless, frontline, or blue-collar workers be included in Xoxoday's employee recognition and rewards programs?
Yes. The platform is inclusive, supporting all types of workers. Flexible configurations allow recognition through mobile apps, tablets, kiosks, QR codes, and offline-friendly tools. Digital signage can broadcast achievements, and integrations with collaboration tools ensure participation for globally distributed and non-desk teams. Multi-language and multi-currency support further enhance accessibility and engagement.
Q: Does the platform support multiple layers of approval for awards?
Yes. Multiple approval layers can be configured for nomination-based or jury awards, ensuring governance, transparency, and alignment with organizational policies, especially for high-value or strategic awards.
Q: Is it possible to create multiple approval workflows based on award type, date of hire, or capping-based awards?
Yes. Xoxoday R&R allows approval workflows to be customized by award type, hire date, employee level, or budget capping. Nominations are automatically routed to the right approvers based on predefined rules, ensuring governance while reducing manual effort.
Q: Can continuous recognition programs be created that don’t require admin approval to be published?
Yes. Continuous recognition programs can be configured for peer-to-peer or manager-led recognition without needing admin approval. This enables real-time appreciation and increases participation across the organization.
Q: Is there provision to define a limit on the maximum number of the same type of awards for one employee on Xoxoday R&R solution?
Yes. Administrators can set limits on how many times an employee can receive a specific award within a defined period (monthly, quarterly, annually). This promotes fairness, manages budgets, and encourages broader recognition across the workforce.
Q: Does the system provide the option for employees to choose from a list of available programs?
Yes. Employees can access a curated list of recognition or reward programs based on role, department, or eligibility. This flexibility ensures engagement with programs most relevant to them and simplifies the selection process.
Q: Does Xoxoday R&R tool automatically share input with payroll if a cash reward is chosen?
The Xoxoday R&R tool allows organizations to configure custom redemption options, including merchandise and cash payouts. Cash reward requests are routed to the platform admin by default, but organizations can configure these to go directly to finance or other teams as needed.
Q: Can employees share awards and badges on professional social platforms, and are all awards visible on the employee profile?
Yes. Employees can share awards and badges on platforms like LinkedIn. All recognitions are stored in individual profiles, making them easily accessible for internal and external showcasing. Learn more at Share Recognition on LinkedIn.
Q: Does the R&R tool provide nudges to managers about unutilized recognition budgets?
Yes. Xoxoday R&R includes AI-driven nudges that alert managers about unutilized recognition budgets at key stages of the cycle. These reminders encourage timely and equitable recognition, fostering a culture of continuous appreciation.
Q: Can nudges be triggered to managers or heads of departments for specific nominations or campaigns?
Yes. The platform supports intelligent, targeted nudges for managers, department heads, or key stakeholders. Nudges can be triggered by campaign launches, nomination deadlines, or low participation to drive timely action and higher engagement.
Q: Can action planning information be rolled up for review by managers, project teams, and executive leadership? Is there a usage report available for action plan tracking?
Yes. HR teams can define action plans and assign them to individuals or teams. Tasks can be marked In Progress or Completed as work progresses. Workflows can require reviews by managers, project teams, or leadership. Usage reports track action plan status, ensuring accountability at all levels.
Q: What are the features in Xoxoday’s employee recognition platform that enable users to search, select, and nominate peers for awards like 'Employee of the Month' and support QR-based nominations, eCard customization, and multi-level approvals?
Xoxoday offers a robust, step-by-step recognition system:
Search and select peers for recognition.
Award categories and eCards with personalized messages and core value badges.
Jury-based awards for Employee of the Month/Quarter with multi-level approval and detailed justification workflows.
QR-code-based nominations for frontline or deskless employees—no login needed.
Automated routing and notifications to approvers or jury panels with full tracking at every step.
This system ensures inclusive, structured, and easily managed recognition across the organization.
Q: What features help people managers and HR teams manage award budgets, allocate them, track usage, and monitor active programs across the organization in the Xoxoday R&R tool?
The Xoxoday R&R tool offers a comprehensive suite for award budgeting and program management. HR admins can create customized awards with rules for eligibility, nominations, approval workflows, reward values, and certificate attachments. Budgets can be assigned to managers, who receive notifications and can track balances via dashboards or during recognition approvals. Reward programs can run in cycles (monthly, quarterly), with automated reminders, multi-level approvals, and nominee notifications. The dashboard provides insights into planned vs. actual spend, nomination flows, approver actions, and participation metrics, ensuring real-time oversight and optimization.
Q: How can external stakeholders (such as clients, vendors, or customers) nominate employees or share appreciation using Xoxoday's employee engagement solution?
Xoxoday allows public recognition via QR codes or unique links. External stakeholders can submit recognition messages for employees, which are automatically published to the recipient’s recognition feed. The interface is brand-customizable, includes award templates aligned with core values, and ensures that external appreciation becomes part of the employee’s recognition history.
Q: What happens if the product an employee wants to redeem costs more than the available reward points?
The platform’s wallet-based system allows admins to preload organizational budgets. Employees can redeem rewards using available points, and if a product requires more, admins can allocate additional points from the wallet. This ensures a smooth redemption experience for high-value rewards.
Q: Do you offer the ability to support multiple monetary or non-monetary programs simultaneously with varied increments?
Yes. Xoxoday supports multiple programs running concurrently—peer-to-peer, manager-to-employee, jury awards, milestone recognitions, service anniversaries, and automated lifecycle celebrations (onboarding, birthdays, retirements). Reward values can vary based on employee level, department, or location, and admins can adjust scales with cost-of-living considerations.
Q: Can employees have multiple wallets or budgets assigned based on teams, events, or departments?
Yes. Admins can create multiple wallets or point budgets and assign them based on teams, departments, events, or recognition categories. Employees can use these budgets to reward peers or submit nominations.
Q: Is manager-to-manager budget transfer possible within the platform?
Yes. Managers can transfer allocated budgets to other managers. Budget flow logic is customizable to align with organizational reward strategies and approval workflows.
Q: Can admins allocate or transfer budgets to managers directly in the Xoxoday R&R tool?
Yes. Admins can define, allocate, and automate reward budgets with customizable workflows, choosing frequency (monthly, quarterly, annually) to align with organizational reward cycles. This ensures timely and consistent access to recognition budgets across teams.
Q: Can reward points be retrieved if they were wrongly credited to an employee?
Yes. Admins can revoke points or gifts mistakenly credited, maintaining accountability and budget integrity.
Q: How does the Xoxoday R&R tool support cross-functional nominations for individuals and groups, and who approves them?
The Xoxoday R&R tool enables flexible, approval-based workflows for both individual and group nominations across functions. This allows peer-to-peer recognition and appreciation beyond immediate teams. Admins can configure nomination-based or jury-based awards, defining who can nominate, whether approval is required, and who the approvers are—such as managers, department heads, or jury members. Multi-level approvals are supported, and once nominations are submitted, they are routed to the assigned approvers. Approved awards are showcased via the Wall of Fame or social feed, ensuring recognition is inclusive, well-governed, and aligned with company values.
Learn more: Xoxoday Awards Overview
Q: How does the Xoxoday R&R tool handle nomination approvals and auto-approvals?
Nominations can be manually reviewed or auto-approved after a pre-defined period (typically 2 days) if no action is taken. Auto-approval depends on budget availability, reward cycle rules, and nomination type. Reviewers can provide comments for transparency.
Q: Is it possible to upload files, photos, or media while rewarding an employee?
Images and text-based personalization are supported. Video uploads are planned for future releases.
Q: Can a reward certificate be automatically sent to employees via email when they receive a badge?
Yes. Certificates are automatically emailed, branded with company design, and can be downloaded or printed.
Q: Is it possible to categorize metrics based on employee roles, such as individual contributors versus supervisory roles?
Yes. Admins can configure metrics and recognition categories based on role hierarchies.
Q: Can we upload employee photos from the backend?
Yes. Admins can upload photos to personalize employee profiles, improving visibility in org charts and recognition feeds.
Q: Can the system provide statistics on awards and appreciations given by managers, skip-level managers, and above hierarchy levels?
Yes. Reporting is tailored for:
Senior executives: Executive summary dashboards with organization-wide insights.
Managers: Team performance reports, top performers, recognition trends.
HR leaders: Program adoption reports, participation across departments or regions.
Program administrators: Comprehensive reporting on recognition activity, reward utilization, nominations, and budgets.
Q: Are reminders sent to employees who are serving notice to use their points or coins before they lapse?
Yes. Automated nudges notify employees in their notice period to redeem pending rewards before expiry.
Q: Does the platform maintain employee profiles with a history of recognitions, achievements, and milestones?
Yes. Employee profiles display historical recognitions, achievements, and milestones. Employees can personalize profiles with hobbies, skills, languages, and social links. Recognition history is visible to peers and managers.
Q: Is there a manager-specific view for team hierarchy, newsfeeds, and performance leaderboards?
Yes. Managers can view org charts, team newsfeeds, track recognitions, and monitor performance via leaderboards. Recognition equity insights ensure inclusive engagement.
Q: Does the platform offer a personal profile page to track recognitions received?
Yes. Each employee has a personal profile showing all recognitions received, including peer, manager, milestone, and core value awards, with chronological time stamps. Employees can also view appreciations they’ve given.
Q: Does an Admin User have access to all employee recognitions across the organization?
Yes. Admins have full access to analytics and reporting dashboards, with filters by recognition type, department, location, and frequency. Recognition equity and trends can be analyzed to design engagement strategies.
Q: Can employees redeem rewards for items that exceed their available balance by paying the difference?
Yes, employees can redeem higher-value rewards by combining their available points with personal payment methods such as credit cards, debit cards, or net banking. This flexibility ensures employees aren't limited to a fixed catalog or point value. Instead, they can select rewards that are meaningful to them, even if the product or service exceeds their balance. This option drives better reward satisfaction and supports greater personalization in the redemption experience.
Service Awards
Q: What is the process for an associate receiving a Service Award? Is the process different for international populations?
Wishboard Contributions: Before the milestone date, peers, managers, and stakeholders are notified to post congratulatory messages, GIFs, videos, and pictures. These wishes appear on the employee’s service anniversary.
Award Notification: On the anniversary, employees receive notifications via email and mobile app, with links to view messages and claim their award. Notifications can also be delivered via MS Teams.
Award Redemption: Employees can select from gift cards, merchandise, symbolic awards, charitable donations, or experiences. Detailed descriptions and automated tracking simplify the redemption process.
Customization Options: Companies can tailor communication timing, graphical elements, award selections, and delivery schedules to align with branding and business rules.
International Populations:
Supports multiple languages and currencies.
Provides localized catalogs to ensure relevance and meaningful options.
In-country fulfillment addresses customs, duties, and regional budgets.
Compliance with local tax laws ensures proper reporting and adherence.
Q: What is the process for the manager of an associate receiving a Service Award? Is it different for international populations?
Managers receive automated notifications when an employee reaches a service milestone, inviting them to contribute messages, images, and videos on the digital Wishboard. Awards include company-branded certificates and a wide range of reward options, ensuring meaningful recognition. For international employees, the platform supports multiple currencies, languages, and local catalogs, with tax-compliance reporting to simplify global administration. This ensures consistent, equitable, and culturally sensitive recognition worldwide.
Q: What is the process for redeeming a Service Award? Is the process different for international populations?
Eligible employees receive an email notification with a link to select their service award. They can redeem awards via the web portal, mobile app, or MS Teams. Employees choose their preferred gift, enter their shipping address, and the system processes and ships the award, typically within 3–15 days depending on location. The redemption process remains consistent for international employees, with country-specific catalogs and currency support where applicable.