Groups are where your Empuls community comes alive. This guide shows you how to actively participate through posts, reactions, comments, and sharing.
Before You Begin
You should have joined at least one group. If you haven't, see the Connecting Through Groups guide. You need an active Empuls account to participate.
Use Groups to:
Start a discussion
Members can initiate discussions in a group, but it's up to the group admins to control the permissions. Click here to manage group settings.
Posting Content in Groups
Step 1: Click on Post on the central feed.
Step 2: Type in the space provided. Keep it:
Relevant to the group's topic
Clear and well-written
Respectful and professional
Appropriately detailed
Step 4: Add formatting — use bold, italics, lists, or links to make your post more readable.
Step 5: Tag colleagues (optional) — use @ to mention specific people. They will receive a notification.
Step 6: Attach media (optional) — upload images, videos, emoji or gif.
Step 7: Click Post to send your message to the group.
Types of Post Content
Ask Questions — Seek input from your group. "How do you all handle [situation]?"
Share Knowledge — Offer tips or advice. "Here's how I solved that problem..."
Share Wins — Celebrate achievements. "Excited to share we launched [project]!"
Start Discussions — Propose topics for conversation. "What's your take on [topic]?"
Share Resources — Link to helpful articles, tools, or references.
Make Announcements — Share upcoming events or important information.
Build Community — Post social or fun content. "Anyone doing [activity] this weekend?"
Share a message
Members can share messages in the group. The system can also create automated notification posts for Birthdays, Work Anniversaries, and Award-receiving Cards.
Tag users or values
To tag a user, use the '@' sign followed by their name. Once you tag them, they'll receive an email notification. If you'd like to tag all the group members, you can tag '@Group'. To attach a Core Value card, use the '#' sign and select the value you want to tag.
Please note that tagging a user in a post will notify them about it.
Recognise colleagues
Appreciate your teammates by tagging a defined value card or providing spot recognition.
Learn how to appreciate your colleagues here.
Sharing Files and Links in Groups
Attaching Documents
Attach documents and photos and videos(only if company has the access of media) with a maximum size of 10 MB and 500MB each respectively to your posts.
Step 1: Start writing your post or comment.
Step 2: Click the attachment icon (paperclip or plus icon).
Step 3: Browse and select your file.
Step 4: Confirm the file appears in your post and click Post.
Sharing Links
Step 1: Copy the URL you want to share.
Step 2: Paste it into your post or comment — Empuls will load a preview automatically.
Step 3: Add a message explaining why you're sharing the link.
Step 4: Click Post.
Attaching weblinks and single video on the posts will create a thumbnail.
Participate in discussions
You can attach files and leave comments to greet or congratulate your teammates. Group Admins have control over participation rights.
Share discussions
Group members can share posts with other groups on social media using a shareable link. Additionally, you can share the post with other groups you are part of.
Click on the share icon for options
Share the post
Edit / delete discussions or comments
Click on
to see options such as Pin post to the top of all posts in the group or Edit, Report, or Delete a post.
Report abuse
If you see any posts which are against company policies or inappropriate, report them to the group admin.
Click on
to see report option
Using Reactions and Emojis
Step 1: Find the post you want to react to.
Step 2: Click the emoji or reaction below the post.
Step 3: Choose your reaction:
👍 Like
Click emojis and select the one that matches.
Step 4: Your reaction is recorded and appears below the post.
To remove your reaction, click it again. To see who reacted and with what, click the reaction count below the post.
Group Engagement Etiquette
Read Before Posting — Understand the group culture and recent discussions.
Search First — Check if your question has already been answered.
Be Professional — Keep posts appropriate for the workplace.
Respect Privacy — Don't share confidential company information.
One Topic Per Post — Don't bundle unrelated topics in one message.
Avoid Spam — Don't repeatedly promote products or services.
Use Appropriate Groups — Post content in the most relevant group.
FAQs
Can I delete my post?
Can I delete my post?
Usually yes — you can delete posts and comments you created. Useful for accidental posts or sensitive information.
What if someone posts inappropriate content?
What if someone posts inappropriate content?
Click the flag or report icon on the post. Group admins and platform moderators will review and remove it if needed.
Can I edit a post after sending?
Can I edit a post after sending?
This depends on your organization's settings. Some allow editing for a limited time. If not, you may need to delete and repost.
What happens when I mention someone?
What happens when I mention someone?
They receive a notification that you mentioned them, drawing their attention to your post or comment.
How many posts can I share per day
How many posts can I share per day
There is usually no limit. Post naturally — very frequent posting may be flagged.
Are my group posts public?
Are my group posts public?
No — only group members can see group posts. Private and closed groups have more restricted visibility.
Troubleshooting
Post won't submit — Check your message isn't blank, verify your internet connection, confirm you're a group member, then refresh and try again.
Attachment won't upload — Check the file size is within the limit and the format is supported. Try a different file or check your connection.
Can't see posts you know exist — Refresh the page, scroll up to older posts, confirm you're in the correct group, or check if the post was deleted.
Reaction or comment not appearing — Refresh the page. It may be pending moderation. Contact support if it's still not visible after 24 hours.
Best Practices
Participate Regularly — Active groups thrive on consistent engagement.
Ask Thoughtful Questions — Encourage discussion and learning.
Share Knowledge — Help others with your expertise.
Celebrate Others — React positively to colleagues' posts and wins.
Be Inclusive — Welcome new group members warmly.
Respect Diversity — Value different perspectives and experiences.
Keep Conversations Positive — Build community, don't tear it down.
Next Steps
Find a post in your group and react with an emoji.
Write a thoughtful comment on a discussion.
Share a relevant link or resource.
Start your own post with a question or insight.
Share a recognition in a group.
Build relationships through ongoing participation.
Active participation builds the Empuls community.
If you are running out of ideas to create community groups based on interests, download our free resources: Groups to Create on Empuls
For any feedback or questions reach out to [email protected]
Application URL : https://{{tenant_url}}/home/groups#my