Groups are communities within Empuls where colleagues connect around shared interests, roles, or locations. They're the foundation of your workplace culture and community building.
Before You Begin
You need an active Empuls account. Every organization has a default Townhall group to which all employees are automatically added. Groups range from professional (department-based) to personal interest communities.
Understanding Group Types
Townhall Group — The default organization-wide group. All employees are added automatically. Used for company-wide announcements and discussions.
Department Groups — Official groups for your department or team. Usually managed by HR or department leaders. All department members are typically added automatically.
Location Groups — Organized by office location or region. Help colleagues in the same physical space connect and organize local initiatives.
Interest Groups — Voluntary communities based on hobbies and interests. Examples: Book Club, Fitness Enthusiasts, Parents at Work, Tech Talks, Gaming.
Project/Product Groups — Created around specific projects or products. Team members collaborate and stay aligned on work.
Executive/Leadership Groups — Exclusive groups for management levels to discuss strategic initiatives.
Community Groups — Grassroots employee-created groups around any shared interest or purpose.
Other Groups
Besides work-related groups, you can create community groups based on department, location, project, or interest.
You can create groups on Empuls based on the following:
Hobbies
Interests
Classifieds
Community/CSR Activities
Sports
Knowledge Repositories
New Employee Onboarding
Townhall Group
Townhall is the default group created in Empuls, including all enabled users as members and Super Admins as default admins. Automated posts like Birthdays, Work Anniversaries, and Welcoming New Employees will be posted in this group for public recognition.
Townhall provides a platform for your workforce to come together, communicate, and build community.
You can use groups to
Initiate new conversations, add attachments, and comment on posts.
Assist with onboarding and welcoming new employees.
Find talent through employee referrals.
Upskill employees.
Create a knowledge bank for employees.
Make announcements.
Send notifications to all group members.
Share greetings and appreciation with your colleagues.
Give peer-to-peer awards.
Run a poll.
Creating a new group
Step 1: Navigate to Socials > Groups > See All. It takes you to the View All Groups page.
Step 2: Click on Create Group and add relevant details in the New Group Details form.
To create a Public/Private group select the option Public or Private.
For private group, we can have the option to provide access to view the discussions to Non-members. By choosing the checkbox, it will be enabled.
Anyone in the organisation can join open groups. Closed groups require approval from the respective group admins.
Adding members to a group
To add members to a group, navigate to > Groups and click on the desired group name. Now follow the steps below to add members to it:
Step 1: Click on ADD MEMBERS under Group Members card at the bottom right corner.
Add group members
Step 2: Enter the email addresses of your colleagues and click on Add. You can use filters to add members from across the organisation.
Step 3: Notify new group members via email after you add them.
Great! Now that you know how to create groups, learn how to appreciate your teammates from within groups using value cards and spot awards. Click on the link: https://help.empuls.io/en/articles/9053286-appreciate-your-colleagues
Joining a group
To join a new group, follow the steps:
Step 1: Navigate to Socials > Groups > See All to view all the groups you are part of, including those you are not.
Step 2: Click on Other Groups tab to view the groups you are not part of.
Join a group
Step 3: This section displays all the groups within your organisation. You can search for a specific group by name or check the list. Click on Join to join a particular group.
Join a group
Note: Employees can immediately join public groups, whereas private groups require approval from the Group Admins.
Leaving and Archiving a Group
If you wish to leave a group you are a part of, navigate to Group Settings > Group information page and click on the
to access the option to Leave Group.
Leave/Archive/Delete Group
If you archive a group, group members will not be able to start a new discussion or post comments. Older posts are available for viewing only.
The archived groups are listed under My Groups in View All Groups.
FAQs
Can I join multiple groups?
Can I join multiple groups?
Yes — join as many groups as you like.
Can I leave a group?
Can I leave a group?
Yes — click Leave Group in the group menu. You'll no longer see its content.
Can I create a private group?
Can I create a private group?
Yes — choose Private or Invite Only when creating the group.
Can I rename a group I created?
Can I rename a group I created?
Yes — edit the name and description in group settings at any time.
Can I see who's in a group?
Can I see who's in a group?
Yes — most groups show a member list. Visibility depends on the group's privacy settings.
Troubleshooting
Can't find a group — Search by exact name or interest keywords. Ask colleagues what groups they're in, or contact your administrator.
Join request won't submit — Check your message isn't blank, verify your internet connection, and try again.
Can't see group posts — Refresh the page, confirm you are a member, check if posts are pending moderation, or contact the group admin.
Post won't appear in the group — It may be pending moderation. Check your content follows group guidelines, wait 24 hours, then contact your administrator if still missing.
Group Best Practices
Choose meaningful names so the group's purpose is immediately clear.
Write clear descriptions so new members understand the group from the start.
Start conversations — groups need activity to thrive.
Be respectful and professional in all group discussions.
Stay focused on the group's stated purpose and topics.
Manage actively if you created the group — keep it welcoming and alive.
Encourage participation by responding to posts and welcoming new members.
Next Steps
Browse available groups in your organization.
Join 3–5 groups related to your interests and role.
Read recent posts to understand the group's culture.
Introduce yourself with a hello post.
Start a discussion on a topic you care about.
Consider creating a group for an interest area not yet covered.
Invite colleagues to groups you find valuable.
Groups are where Empuls community comes alive.
Download our guide on different Groups to Create on Empuls.
Learn how to create and manage groups, add members, and more with our easy guide on "How to Use Groups."
For any questions or feedback, write to us at [email protected].
Application URL : https://{{tenant_url}}/home/groups#my