Social Intranet - FAQs

Q: How does your solution improve employee engagement through social features and personalization?
The Xoxoday employee engagement solution includes a social intranet platform designed to mimic modern social networks, fostering connection, collaboration, and culture. Employees can interact in real-time through feeds, posts, emojis, and milestone celebrations. Key capabilities include:

These features make engagement more interactive, personalized, and aligned with organizational culture.

Q: Is there a real-time feed where recognition events are shared, similar to a social media platform?
Yes. Xoxoday’s social intranet provides a real-time recognition feed where co-workers can comment, share congratulatory messages, and react with emojis. Award recipients are notified by email, and features like the Wall of Fame, Wishboard, Social Feed, and Yearbook make celebrations more engaging. An AI bot also ensures employees are notified of all public recognitions through the social feed.

Q: What content management and interaction capabilities does the Xoxoday social intranet platform offer?
The Xoxoday social intranet platform empowers employees with interactive and collaborative content management. Users can like, comment, edit, share, and delete posts, fostering dynamic engagement across the organization. It supports peer-to-peer, upward, downward, and cross-functional recognition to ensure appreciation flows in all directions. The platform also integrates with your active directory (or equivalent IT directory) to simplify user selection during recognitions, streamlining the process.

Q: Does Xoxoday offer a social wall functionality where a distributed organization’s recognitions can come together in one view?
Yes. The Xoxoday employee recognition platform includes a Wall of Fame that centralizes employee achievements across distributed teams. It ensures recognition is not siloed by geography or department, fostering a unified culture of appreciation. The Wall of Fame offers two modes:

This strengthens transparency, morale, and belonging across the organization.

Q: Can you configure a tiles-based or social feed-based homepage layout?
Yes. The Xoxoday employee engagement solution offers a customizable homepage with the option to choose between a tiles-based layout or a social feed-based interface. The tiles view supports structured navigation to features like recognition, surveys, and rewards, while the social feed view highlights real-time conversations, celebrations, and updates. This flexibility allows companies to reflect their culture and communication style, improving usability, branding, and adoption.

Q: What publishing and content features does your platform offer for dynamic communication?
The Xoxoday social intranet platform provides dynamic content publishing tools that drive participation and open communication. Key capabilities include:

Q: Can we set up two different social feeds on the same platform, both accessible to everyone?
Yes. The Xoxoday social intranet platform supports multiple social feeds through smart targeting and segmentation. Feeds can be created based on parameters like department, location, or business unit. All users can access them while still seeing content tailored to their region or team context.

Q: Can ad hoc teams be created within the Xoxoday social intranet platform, and can each team have its own dedicated community page?
Yes. Ad hoc teams can be created manually by users or automatically via HRMS or project management tool integration. Each team or project group can have its own private or public community page with:

This setup promotes collaboration, encourages dialogue, and keeps teams aligned and engaged.
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​Q: Is there provision to send mass employee communication?

Yes, the platform offers configurable options for sending mass communication to employees. Internal communication tools include features like a central news feed, town hall pages, polls, quizzes, videos, and announcements. These are designed to ensure transparent, timely, and inclusive communication across distributed teams.
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​Q: Is there provision to announce organization-level events?
Yes, the Xoxoday employee engagement solution enables admins to announce organization-level events through multiple channels such as town hall posts, pinned announcements on the social feed, and targeted notifications. These can also be broadcast via digital signage or intranet homepages, ensuring company-wide visibility and participation.
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​Q: Does the platform offer gamification features like trending posts, leaderboards, badges, and certificates?

Yes, the Xoxoday employee engagement solution includes robust gamification features to foster healthy competition and engagement. These include custom leaderboards, trending posts, and achievement-based digital badges and certificates. Organizations can design campaigns—such as fitness challenges, learning sprints, or performance contests—and reward participants with non-monetary or monetary points. These features help drive participation, boost motivation, and reinforce a culture of continuous recognition.

Q: Does Xoxoday offer platform-wide messaging and communication capabilities?
Yes. The Xoxoday social intranet and employee engagement solution provide tools for company-wide communication, including:

These features help unify the workforce, strengthen culture, and keep everyone informed.

Q: Is it possible to share specific messages related to culture and values in pages or sections on an ad hoc basis?
Yes. The Xoxoday R&R solution includes a social intranet module that connects distributed teams and showcases organizational culture. Leadership can share vision, mission, and goals across the platform, while HR can make announcements in dedicated community groups or post org-wide updates in a general town hall group. This ensures transparency and reinforces culture through timely communication.

Q. Does Xoxoday’s social intranet platform have a communications or announcements section on the landing page, and can this be customized for specific audiences?

Yes. Xoxoday’s social intranet includes a dedicated announcements section on the landing page, where organizations can pin posts, videos, polls, or AMAs. Messages can be targeted to specific groups—by location, department, or role—ensuring the right people see the right updates at the right time.

Q. Does Xoxoday’s social intranet platform support internal communication features like channels, groups, blogging, and a social feed?

Yes. Xoxoday’s social intranet offers rich communication tools, including:

Q. Does Xoxoday’s social intranet platform support two-way communication, including chats, likes, comments, and polls?

Yes, Xoxoday’s social intranet platform enables rich two-way communication across teams and communities. Employees can interact using chats, likes, comments, GIFs, images, and videos. They can also create and respond to polls to gather feedback or gauge group sentiment on specific topics. The platform supports community groups based on departments, locations, or interests—ideal for sharing updates, fostering dialogue, and building a sense of belonging.

Q. Is it possible to post achievements on a public feed or company-wide communication channels?

Yes. Xoxoday’s employee engagement platform makes it easy to broadcast achievements, recognitions, and milestones on a company-wide feed—building visibility, appreciation, and engagement. Key features include:

By centralizing recognition, the platform fosters a culture of gratitude and peer appreciation. In fact, 98% of users say this visibility boosts morale and engagement.

Q. Does the Xoxoday employee recognition platform provide a social recognition feed, and can it be customized by region or entity?
Yes. Xoxoday’s recognition platform includes a real-time social feed where employees can celebrate peer achievements through likes and comments. The feed can be customized with:

Admins have full control to review, approve, or remove posts, ensuring a respectful and relevant experience.

Q. Can the Xoxoday social intranet platform support community and volunteering events?
Yes. HR teams can create dedicated groups for CSR, volunteering, or DEI initiatives, where employees collaborate and stay updated. Participation can be gamified with leaderboards and milestones, while reward points can be redeemed for CSR donations—fostering a culture of giving back and purpose-driven engagement.

Q. Does Xoxoday’s employee recognition platform showcase recent recognition and rewards (R&R) activities on a newsfeed, and does it offer filtering options for end-users?
Yes. The platform auto-publishes all recent R&R activities to a dynamic recognition feed, amplifying positive actions and encouraging peer engagement. End-users can filter posts by recognition type or activity, while interactive features—likes, comments, GIFs—make the feed engaging without overwhelming users.

Q. How can employees filter their newsfeed, alerts, and lists based on colleagues most relevant to them? Does the system create lists automatically, and can employees adjust them?
Xoxoday’s recognition platform personalizes feeds and alerts based on organizational structures (e.g., department, location, business unit). Lists are auto-generated according to admin-configured rules, ensuring relevance. Employees cannot manually add or remove colleagues, but they always see the most contextually relevant updates.

Q. Can colleagues engage with recognition posts by liking or commenting?
Yes. Xoxoday’s social intranet platform features an interactive social feed where employees can:

This ensures recognitions become shared celebrations, reinforcing a culture of appreciation.

Q. Does the Xoxoday platform offer a social newsfeed with Like, Comment, and recognition boost features?
Yes. The newsfeed enables likes, comments, emojis, and GIFs on recognition posts, creating an engaging digital culture hub.

Q. Does the Xoxoday platform offer a recognition feed where colleagues can comment, like, or congratulate? Do recipients get notified?
Yes. The platform provides a recognition feed where colleagues can:

Award recipients receive email and in-app notifications whenever peers engage with their recognition.

Q. How does Xoxoday’s employee recognition platform support video messages for recognition? Are there limitations or extra charges?
Xoxoday employee recognition platform supports personalized video messages as part of recognition:

There are no predefined limits on video storage/bandwidth; any additional costs depend on the customer’s contract with Xoxoday Sales.

Q: Does the platform send nudges or reminders to team members about upcoming birthdays or work anniversaries?

Yes, the Xoxoday social intranet platform is equipped with intelligent AI-based nudges that proactively notify team members about upcoming birthdays, work anniversaries, and milestone events. These nudges are sent via the platform and integrated collaboration tools like Microsoft Teams or Slack, prompting timely messages, reactions, or participation in celebrations. This helps foster a culture of appreciation and ensures that no important moment goes unnoticed within the team.