Social Intranet: FAQs

Q: How does your solution improve employee engagement through social features and personalization?
The Xoxoday employee engagement solution includes a social intranet platform designed to mimic modern social networks, fostering connection, collaboration, and culture. Employees can interact in real-time through feeds, posts, emojis, and milestone celebrations. Key capabilities include:

These features make engagement more interactive, personalized, and aligned with organizational culture.

Q: Is there a real-time feed where recognition events are shared, similar to a social media platform?
Yes. Xoxoday’s social intranet provides a real-time recognition feed where co-workers can comment, share congratulatory messages, and react with emojis. Award recipients are notified by email, and features like the Wall of Fame, Wishboard, Social Feed, and Yearbook make celebrations more engaging. An AI bot also ensures employees are notified of all public recognitions through the social feed.

Q: What content management and interaction capabilities does the Xoxoday social intranet platform offer?
The Xoxoday social intranet platform empowers employees with interactive and collaborative content management. Users can like, comment, edit, share, and delete posts, fostering dynamic engagement across the organization. It supports peer-to-peer, upward, downward, and cross-functional recognition to ensure appreciation flows in all directions. The platform also integrates with your active directory (or equivalent IT directory) to simplify user selection during recognitions, streamlining the process.

Q: Does Xoxoday offer a social wall functionality where a distributed organization’s recognitions can come together in one view?
Yes. The Xoxoday employee recognition platform includes a Wall of Fame that centralizes employee achievements across distributed teams. It ensures recognition is not siloed by geography or department, fostering a unified culture of appreciation. The Wall of Fame offers two modes:

This strengthens transparency, morale, and belonging across the organization.

Q: Can you configure a tiles-based or social feed-based homepage layout?
Yes. The Xoxoday employee engagement solution offers a customizable homepage with the option to choose between a tiles-based layout or a social feed-based interface. The tiles view supports structured navigation to features like recognition, surveys, and rewards, while the social feed view highlights real-time conversations, celebrations, and updates. This flexibility allows companies to reflect their culture and communication style, improving usability, branding, and adoption.

Q: How does the Xoxoday social intranet help connect and align employees?
The Xoxoday social intranet platform fosters transparency, connection, and community through multiple collaboration features:

• Customizable Home Page: Personalize content feeds with a rich text editor, media posts, videos, polls, quick links, and celebration highlights.

• Communities & Clubs: Create ERGs, hobby clubs, and project-based communities to connect employees around shared interests.

• Polls & Quizzes: Launch interactive polls and quizzes to crowdsource opinions, assess training, and boost awareness.

• Spotlight Posts: Pin important organizational announcements and updates to the company feed.

• Classifieds: Post and browse listings for buy/sell, job referrals, carpooling, apartment searches, and more.

• Org Chart & Directory: Easily locate colleagues, understand reporting structures, and connect with the right people across the organization.

Q: What publishing and content features does your platform offer for dynamic communication?
The Xoxoday social intranet platform provides dynamic content publishing tools that drive participation and open communication. Key capabilities include:

Q: Can we set up two different social feeds on the same platform, both accessible to everyone?
Yes. The Xoxoday social intranet platform supports multiple social feeds through smart targeting and segmentation. Feeds can be created based on parameters like department, location, or business unit. All users can access them while still seeing content tailored to their region or team context.

Q: Can ad hoc teams be created within the Xoxoday social intranet platform, and can each team have its own dedicated community page?
Yes. Ad hoc teams can be created manually by users or automatically via HRMS or project management tool integration. Each team or project group can have its own private or public community page with:

This setup promotes collaboration, encourages dialogue, and keeps teams aligned and engaged.
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​Q: Is there provision to send mass employee communication?

Yes, the platform offers configurable options for sending mass communication to employees. Internal communication tools include features like a central news feed, town hall pages, polls, quizzes, videos, and announcements. These are designed to ensure transparent, timely, and inclusive communication across distributed teams.
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​Q: Is there provision to announce organization-level events?
Yes, the Xoxoday employee engagement solution enables admins to announce organization-level events through multiple channels such as town hall posts, pinned announcements on the social feed, and targeted notifications. These can also be broadcast via digital signage or intranet homepages, ensuring company-wide visibility and participation.
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​Q: Does the platform offer gamification features like trending posts, leaderboards, badges, and certificates?

Yes, the Xoxoday employee engagement solution includes robust gamification features to foster healthy competition and engagement. These include custom leaderboards, trending posts, and achievement-based digital badges and certificates. Organizations can design campaigns—such as fitness challenges, learning sprints, or performance contests—and reward participants with non-monetary or monetary points. These features help drive participation, boost motivation, and reinforce a culture of continuous recognition.

Q: Does the Xoxoday R&R platform provide a social wall for recognitions, and can visibility settings be customized?
Yes. The Xoxoday employee recognition platform offers a dynamic social wall that centralizes all recognition activities across the organization while providing granular privacy controls to manage visibility.

Key capabilities include:

• Centralized visibility: Awards, appreciation messages, milestones, and recognitions are displayed in real time on an interactive social wall, providing a unified view of employee achievements.

• Configurable visibility settings: Administrators can choose whether approved recognitions are automatically posted to the social wall or remain private, based on internal policies.

• Policy-based display controls: Visibility can be tailored according to recognition sensitivity or company policy, ensuring that confidential or private recognitions are shared only with the intended audience.

• Social engagement: Employees can like, comment, and interact with recognition posts, promoting peer-to-peer engagement and collaboration.

• Customizable filters: The social wall can be filtered by teams, departments, locations, or recognition programs, allowing for personalized and relevant views.

• Flexible recognition management: These configurable settings give organizations the freedom to balance open celebration with privacy, maintaining inclusivity and compliance.

• Cultural impact: By showcasing achievements transparently, the social wall fosters a culture of appreciation, enhances visibility, and strengthens employee morale.

Q: Can the homepage of the Xoxoday R&R platform be configured as a tile-based or social feed-based interface?
Yes. The Xoxoday R&R platform offers flexible homepage configuration options tailored to different organizational needs.

Available homepage layouts include:

• Social feed-based interface: Displays recognitions, announcements, posts, and activity updates in a centralized feed, promoting engagement and visibility.

• Tile-based layout: The customizable homepage feature allows administrators to design a tile-based view, organizing key modules, shortcuts, and tools in a structured grid format.

• Personalization & branding: Admins can apply custom branding, filters, and widgets to create a tailored experience aligned with company culture.

This flexibility ensures that organizations can choose a homepage style that best supports their employee engagement and communication strategies.

Q: Can privacy settings be configured so that approved recognitions are optionally posted on the social wall?
Yes. The Xoxoday employee recognition platform provides granular privacy controls for recognition visibility.

Key capabilities include:

• Configurable visibility: Administrators can choose whether approved recognitions are automatically posted on the social wall or remain private.

• Policy-based display: Visibility can be adjusted based on the sensitivity of the recognition or company policy — ensuring that confidential awards are only shared with the intended recipients.

• Flexible recognition settings: These options empower organizations to celebrate achievements widely while safeguarding sensitive recognitions.

Q: Does Xoxoday offer platform-wide messaging and communication capabilities?
Yes. The Xoxoday social intranet and employee engagement solution provide tools for company-wide communication, including:

These features help unify the workforce, strengthen culture, and keep everyone informed.

Q: Is it possible to share specific messages related to culture and values in pages or sections on an ad hoc basis?
Yes. The Xoxoday R&R solution includes a social intranet module that connects distributed teams and showcases organizational culture. Leadership can share vision, mission, and goals across the platform, while HR can make announcements in dedicated community groups or post org-wide updates in a general town hall group. This ensures transparency and reinforces culture through timely communication.

Q. Does Xoxoday’s social intranet platform have a communications or announcements section on the landing page, and can this be customized for specific audiences?

Yes. Xoxoday’s social intranet includes a dedicated announcements section on the landing page, where organizations can pin posts, videos, polls, or AMAs. Messages can be targeted to specific groups—by location, department, or role—ensuring the right people see the right updates at the right time.

Q. Does Xoxoday’s social intranet platform support internal communication features like channels, groups, blogging, and a social feed?

Yes. Xoxoday’s social intranet offers rich communication tools, including:

Q. Does Xoxoday’s social intranet platform support two-way communication, including chats, likes, comments, and polls?

Yes, Xoxoday’s social intranet platform enables rich two-way communication across teams and communities. Employees can interact using chats, likes, comments, GIFs, images, and videos. They can also create and respond to polls to gather feedback or gauge group sentiment on specific topics. The platform supports community groups based on departments, locations, or interests—ideal for sharing updates, fostering dialogue, and building a sense of belonging.

Q. Is it possible to post achievements on a public feed or company-wide communication channels?

Yes. Xoxoday’s employee engagement platform makes it easy to broadcast achievements, recognitions, and milestones on a company-wide feed—building visibility, appreciation, and engagement. Key features include:

By centralizing recognition, the platform fosters a culture of gratitude and peer appreciation. In fact, 98% of users say this visibility boosts morale and engagement.

Q. Does the Xoxoday employee recognition platform provide a social recognition feed, and can it be customized by region or entity?
Yes. Xoxoday’s recognition platform includes a real-time social feed where employees can celebrate peer achievements through likes and comments. The feed can be customized with:

Admins have full control to review, approve, or remove posts, ensuring a respectful and relevant experience.

Q. Can the Xoxoday social intranet platform support community and volunteering events?
Yes. HR teams can create dedicated groups for CSR, volunteering, or DEI initiatives, where employees collaborate and stay updated. Participation can be gamified with leaderboards and milestones, while reward points can be redeemed for CSR donations—fostering a culture of giving back and purpose-driven engagement.

Q. Does Xoxoday’s employee recognition platform showcase recent recognition and rewards (R&R) activities on a newsfeed, and does it offer filtering options for end-users?
Yes. The platform auto-publishes all recent R&R activities to a dynamic recognition feed, amplifying positive actions and encouraging peer engagement. End-users can filter posts by recognition type or activity, while interactive features—likes, comments, GIFs—make the feed engaging without overwhelming users.

Q. How can employees filter their newsfeed, alerts, and lists based on colleagues most relevant to them? Does the system create lists automatically, and can employees adjust them?
Xoxoday’s recognition platform personalizes feeds and alerts based on organizational structures (e.g., department, location, business unit). Lists are auto-generated according to admin-configured rules, ensuring relevance. Employees cannot manually add or remove colleagues, but they always see the most contextually relevant updates.

Q. Can colleagues engage with recognition posts by liking or commenting?
Yes. Xoxoday’s social intranet platform features an interactive social feed where employees can:

This ensures recognitions become shared celebrations, reinforcing a culture of appreciation.

Q. Does the Xoxoday platform offer a social newsfeed with Like, Comment, and recognition boost features?
Yes. The newsfeed enables likes, comments, emojis, and GIFs on recognition posts, creating an engaging digital culture hub.

Q. Does the Xoxoday platform offer a recognition feed where colleagues can comment, like, or congratulate? Do recipients get notified?
Yes. The platform provides a recognition feed where colleagues can:

Award recipients receive email and in-app notifications whenever peers engage with their recognition.

Q. How does Xoxoday’s employee recognition platform support video messages for recognition? Are there limitations or extra charges?
Xoxoday employee recognition platform supports personalized video messages as part of recognition:

There are no predefined limits on video storage/bandwidth; any additional costs depend on the customer’s contract with Xoxoday Sales.

Q: Does the platform send nudges or reminders to team members about upcoming birthdays or work anniversaries?

Yes, the Xoxoday social intranet platform is equipped with intelligent AI-based nudges that proactively notify team members about upcoming birthdays, work anniversaries, and milestone events. These nudges are sent via the platform and integrated collaboration tools like Microsoft Teams or Slack, prompting timely messages, reactions, or participation in celebrations. This helps foster a culture of appreciation and ensures that no important moment goes unnoticed within the team.

Q: Does the Xoxoday social intranet platform support creating and managing custom clubs and communities?
Yes. The Xoxoday social intranet platform fully supports the creation and management of custom clubs and communities designed to foster collaboration and connection beyond day-to-day work.

Key capabilities include:

• Custom group creation: Define clubs aligned with organizational values, engagement goals, or employee interests (e.g., wellness, CSR, learning, hobbies, sports, volunteering).

• Content & events: Enable employees to share content, participate in discussions, run polls, and organize events within each club.

• Branding & dashboards: Apply custom branding and dashboards to match company culture and provide a familiar experience.

• Tool integration: Integrate with internal tools or wearable devices to gamify participation and track engagement.

This functionality transforms the platform into a digital hub for community building, enabling employee-led initiatives that enhance belonging, collaboration, and engagement across teams and locations.

Q: How does the Xoxoday employee engagement platform support community building and hobby clubs?

The Xoxoday R&R tool empowers organizations to build social communities and interest-based groups that enhance workplace culture and engagement.

Core features include:

• Hobby Clubs: Employees can join or create clubs centered around fitness, books, photography, yoga, volunteering, and more. Club captains lead events and discussions to keep communities active.

• Community Groups: Dedicated groups focus on key topics like mental health, financial literacy, sustainability, parenting, and professional growth. They support polls, celebrations, and knowledge sharing.

• Social Wellness App: Combines activity tracking, gamified challenges, peer recognition, leaderboards, nudges, and rewards to foster engagement and encourage positive behavior formation.