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Social Intranet - FAQs

Get quick answers to frequently asked questions on Social Intranet

Updated this week

Communication

Q. Does Xoxoday’s social intranet platform have a communications or announcements section on the landing page, and can this be customized for specific audiences?

Yes. Xoxoday’s social intranet includes a dedicated announcements section on the landing page, where organizations can pin posts, videos, polls, or AMAs. Messages can be targeted to specific groups—by location, department, or role—ensuring the right people see the right updates at the right time.

Q. Does Xoxoday’s social intranet platform support internal communication features like channels, groups, blogging, and a social feed?

Yes. Xoxoday’s social intranet offers rich communication tools, including:

  • Community groups for departments, locations, or shared interests.

  • Blog-style posts to share news, policies, or thought leadership.

  • An interactive social feed with comments, likes, GIFs, emojis, and attachments—delivering an experience similar to popular social platforms.

Q. Does Xoxoday’s social intranet platform support two-way communication, including chats, likes, comments, and polls?

Yes, Xoxoday’s social intranet platform enables rich two-way communication across teams and communities. Employees can interact using chats, likes, comments, GIFs, images, and videos. They can also create and respond to polls to gather feedback or gauge group sentiment on specific topics. The platform supports community groups based on departments, locations, or interests—ideal for sharing updates, fostering dialogue, and building a sense of belonging.

Q. Is it possible to post achievements on a public feed or company-wide communication channels?

Yes. Xoxoday’s employee engagement platform makes it easy to broadcast achievements, recognitions, and milestones on a company-wide feed—building visibility, appreciation, and engagement. Key features include:

  • Social intranet feed for sharing awards, milestones, and recognitions organization-wide.

  • AI-powered nudges & notifications from Em, the AI assistant, to prompt timely recognition.

  • Interactive formats with comments, likes, high-fives, GIFs, polls, videos, and emojis.

  • Digital wishboards for birthdays, work anniversaries, and life events with personalized greetings.

  • Optional social sharing on platforms like LinkedIn to boost personal branding and advocacy.

  • Wall of Fame (TV Mode) for auto-scrolling achievements on office screens and digital signage.

By centralizing recognition, the platform fosters a culture of gratitude and peer appreciation. In fact, 98% of users say this visibility boosts morale and engagement.

Q. Does the Xoxoday employee recognition platform provide a social recognition feed, and can it be customized by region or entity?
Yes. Xoxoday’s recognition platform includes a real-time social feed where employees can celebrate peer achievements through likes and comments. The feed can be customized with:

  • Geographic filters by country, location, or legal entity

  • Group-based feeds (public or private) aligned with team structures

  • AI moderation to ensure workplace-safe, DEI-compliant content

Admins have full control to review, approve, or remove posts, ensuring a respectful and relevant experience.

Q. Can the Xoxoday social intranet platform support community and volunteering events?
Yes. HR teams can create dedicated groups for CSR, volunteering, or DEI initiatives, where employees collaborate and stay updated. Participation can be gamified with leaderboards and milestones, while reward points can be redeemed for CSR donations—fostering a culture of giving back and purpose-driven engagement.

Q. Does Xoxoday’s employee recognition platform showcase recent recognition and rewards (R&R) activities on a newsfeed, and does it offer filtering options for end-users?
Yes. The platform auto-publishes all recent R&R activities to a dynamic recognition feed, amplifying positive actions and encouraging peer engagement. End-users can filter posts by recognition type or activity, while interactive features—likes, comments, GIFs—make the feed engaging without overwhelming users.

Q. How can employees filter their newsfeed, alerts, and lists based on colleagues most relevant to them? Does the system create lists automatically, and can employees adjust them?
Xoxoday’s recognition platform personalizes feeds and alerts based on organizational structures (e.g., department, location, business unit). Lists are auto-generated according to admin-configured rules, ensuring relevance. Employees cannot manually add or remove colleagues, but they always see the most contextually relevant updates.

Recognition

Q. Can colleagues engage with recognition posts by liking or commenting?
Yes. Xoxoday’s social intranet platform features an interactive social feed where employees can:

  • React with likes, high-fives, emojis, GIFs, and comments

  • Celebrate peers through two-way engagement

  • Notify award recipients instantly via email and in-app alerts

This ensures recognitions become shared celebrations, reinforcing a culture of appreciation.

Q. Does the Xoxoday platform offer a social newsfeed with Like, Comment, and recognition boost features?
Yes. The newsfeed enables likes, comments, emojis, and GIFs on recognition posts, creating an engaging digital culture hub.

  • Boosting awards with points retroactively is not available directly on the feed.

  • However, managers can allocate budgets and enhance awards through structured recognition programs and approval workflows.

Q. Does the Xoxoday platform offer a recognition feed where colleagues can comment, like, or congratulate? Do recipients get notified?
Yes. The platform provides a recognition feed where colleagues can:

  • Congratulate peers via comments, emojis, or reactions

  • Celebrate achievements through real-time engagement

Award recipients receive email and in-app notifications whenever peers engage with their recognition.

Q. How does Xoxoday’s employee recognition platform support video messages for recognition? Are there limitations or extra charges?
Xoxoday employee recognition platform supports personalized video messages as part of recognition:

  • Record or upload videos via desktop or mobile, no third-party tools needed

  • Videos attach seamlessly to awards and appear in the recognition feed

  • Stored securely on AWS with enterprise-grade encryption, compliant with ISO 27001, SOC 2, and GDPR

  • Accessible only to authenticated users

There are no predefined limits on video storage/bandwidth; any additional costs depend on the customer’s contract with Xoxoday Sales.



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