Integrations FAQs

Q: Does the Xoxoday app require Bluetooth, barcode scanning, or other device-level connectivity?
No. Xoxoday’s employee engagement solution does not require Bluetooth (including BLE), barcode scanning, or device discoverability for any features. The platform is primarily web-based, with a mobile app operating over secure HTTPS connections, so no hardware pairing (Bluetooth, NFC, pincode verification, or barcode scanning) is needed.

Specifically, there is no requirement for:

All core functionalities—recognition, rewards, surveys, and engagement actions—work seamlessly via browser or mobile app, making the platform universally accessible across devices without any extra setup.

Q: Is the web application designed with responsive design principles? Does it support tablets and smartphones? Will the application adapt based on the device it runs on?
The Xoxoday employee engagement solution is designed for multi-device access. The web app is optimized primarily for desktops and tablets, while mobile users access the platform through dedicated Android and iOS apps. These mobile apps provide the full end-user experience available on the web, ensuring consistency across devices.

Because of native mobile app support, a fully responsive web design was not prioritized. Users can seamlessly access recognition, surveys, rewards, and social feeds on smartphones, tablets, and laptops without any compromise in functionality.

Q: How are new versions of the mobile app delivered? Are both Play Store publishing and .apk file sharing supported?
New versions of Xoxoday’s R&R mobile apps are distributed exclusively via Google Play Store and Apple App Store, ensuring timely updates, secure delivery, and compliance with platform guidelines. Direct .apk distribution is not supported, in line with enterprise-grade security practices.

Q: How long are mobile app versions supported? Is there a version lifecycle roadmap? How soon do you support newly released OS versions?
Xoxoday ensures that R&R solution's mobile apps remain compatible with the latest operating systems as they are released. There is no fixed lifecycle roadmap published for versions, but backward compatibility is maintained for a significant duration unless the OS version becomes deprecated. As soon as a new Android or iOS version is released, Xoxoday evaluates any compatibility issues and resolves them at the earliest, ensuring business continuity for all users.

Q: How long are mobile app versions supported? Is there a version lifecycle roadmap? How soon do you support newly released OS versions?
Xoxoday mobile apps remain compatible with the latest Android and iOS releases. While there’s no published lifecycle roadmap, backward compatibility is maintained for a significant period unless an OS version is deprecated. Newly released OS versions are evaluated promptly, and any compatibility issues are resolved quickly to ensure uninterrupted user access.

Q: Can the application be accessed through a browser alone? Is additional software required? Are endpoint management tools needed for deployment?
Yes. The Xoxoday R&R tool is fully browser-based (HTML/JavaScript) and does not require any fat clients, plugins, or external software (e.g., .NET frameworks or drivers). Users can access it via modern browsers, and standard endpoint management tools are sufficient for deployment without additional manual configuration.

Q: What is the app ID for Android, and what permissions are required to run the app?
The Android app ID is com.xoxoday.teams. It does not request unnecessary permissions. Optional permissions, such as access to the camera or storage, are only requested if users want to upload images or attachments within posts, recognitions, or surveys. Core functionality does not require these permissions.

Q: What happens if the mobile device loses internet connectivity while using the app? How long can the app operate without network access, and how does it recover?

The R&R tool's mobile app relies on active internet connectivity to function. It does not currently support offline mode. If the network connection is lost, features such as surveys, recognitions, and feed updates will pause. Once connectivity is restored, the app resumes normal operation and syncs the latest data automatically. This real-time sync ensures data integrity and smooth user experience upon reconnection.

Q: What kind of network bandwidth is required to run the app efficiently? What are the average and peak bandwidth requirements?
The Xoxoday platform is optimized for performance on standard bandwidth networks. A typical 4G mobile or equivalent broadband connection is sufficient to access all features seamlessly. The app is lightweight in data usage and designed for moderate network conditions. No high bandwidth consumption is expected for regular interactions such as posting, recognizing, or browsing feeds.

Q: Which browsers are supported for accessing the web application? What is the support policy for browser versions?
The Xoxoday social intranet platform supports all modern browsers including Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, Opera, and Brave. For optimal experience, it is recommended to use browser versions updated within the last 3–5 years. Legacy browsers, particularly versions older than 5 years or those no longer supported by their vendors, are not guaranteed to work as expected.

Q: Which of the following mechanisms do you support to configure the app?

Admins have full control over user access management and platform configurations. Roles and permissions can be managed across four levels: Super Admins, General Admins, Managers, and Users. Client administrators can configure platform settings, but end users cannot modify the interface.

Q: Does the platform have built-in user engagement tools such as notifications, reminders, and recognition prompts?

Yes, Xoxoday’s employee engagement solution includes robust built-in tools to drive participation and engagement. The platform offers automated notifications, reminders, and smart, signal-based nudges through its AI assistant, Em. These nudges prompt timely actions such as peer recognition, milestone celebrations, or survey participation. Notifications are delivered via in-app messages, email, and mobile push notifications to ensure real-time engagement. These tools are particularly effective in boosting participation rates while reducing administrative overhead for HR teams.

Q: Can Xoxoday’s reward and recognition platform allow employees to send and receive recognition within Microsoft Teams while maintaining a consistent user experience across platforms?

Yes. Xoxoday’s platform is natively integrated with Microsoft Teams, allowing employees to:

All actions can be performed directly within Teams, making recognition part of the daily workflow and improving participation, visibility, and timeliness.

Additional features include:

More details: Xoxoday Teams Integration

Q: Can integration with HRMS for employee data sync be done?

Yes, the solution supports integration with all leading HRMS through Open API connections and SFTP, allowing for automatic synchronization of employee data between Empuls and the HRMS system.
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​Q: Can your platform integrate with our HR system or employee database?

Yes. The platform can seamlessly integrate with your HR system or employee database to enable:

It supports a wide range of HRMS, collaboration tools, and SSO providers, ensuring smooth interoperability with your existing tech stack.

Common integrations include:

These integrations help ensure real-time data accuracy, reduce manual overhead, and enhance user experience.

For a full list of supported integrations, visit: Xoxoday Integrations

Q: What are the technology or platform requirements for managing the programme?

To successfully launch and manage Xoxoday R&R solution into your system, here are the key technology requirements:

Q: Does Xoxoday employee recognition solution have the ability to support potential expansion across regions or larger user bases?

Yes. Xoxoday’s employee recognition solution is built on a cloud-native, highly scalable architecture designed for both horizontal and vertical growth. It supports multi-region deployments, allowing organizations to extend recognition programs across countries or business units while maintaining centralized governance. The platform seamlessly handles large user bases, with proven capacity to manage millions of requests per minute while maintaining 99.99% uptime.

Key features enabling regional and large-scale expansion include:

Q: Does Xoxoday’s employee recognition platform support Google SSO login and the ability to autopost recognition to specific Google Workspace apps?
Yes. Xoxoday supports Google Workspace Single Sign-On (SSO), enabling secure and seamless login. It also allows recognition messages or milestones to autopost to Google Workspace tools, such as Gmail or Google Chat, amplifying appreciation across teams while keeping recognition in the workflow. Integrations are configurable for organizational preferences, ensuring both visibility and control at scale.

Q: What are the steps to install Xoxoday R&R app for all employees and Teams channels in Microsoft Teams?

The Xoxoday Empuls R&R app can be installed in Microsoft Teams as a personal app for individual employees (“Add to Me”) and as a channel app to enable recognition in Teams channels (“Add to Team/Add to Chat”).

Step 1: Install for all employees (Personal App)

Step 2: Install on Teams Channels (Channel App)

Result: The Empuls R&R app is now accessible for all employees and channels in Microsoft Teams, enabling seamless recognition and reward workflows.

Custom Integrations: Current supported integrations under this setup include SSO, Oracle HCM, and Teams. Additional integrations can be implemented based on business requirements.

Q: Is there a highly integrated platform that eliminates bias and subjectivity by syncing with external systems and productivity tools?
Yes. Xoxoday integrates seamlessly with HRMS, CRM, PMS, and productivity tools (Salesforce, Workday, Teams, Slack) via robust APIs. Automated recognition based on events or performance ensures fairness and timeliness, eliminates manual bias, and embeds recognition into daily workflows. Recognition data can be synced with HR dashboards or internal systems for insights and inclusive, contextual appreciation.

Q: Does Xoxoday’s employee engagement solution support custom integrations for flexible benefits and wellness programs, such as leave encashment or chatbot-based marketplace access?
​Yes. Xoxoday supports custom integrations for scenarios like converting leave balances into wallet points redeemable in the Employee Marketplace. It integrates with HR chatbots for seamless marketplace access and allows flexible redemption for lifestyle, wellness, or financial benefits. Its modular design ensures holistic recognition, rewards, and benefits aligned with employee well-being.

Q: Can the tool integrate with a PAYE (Pay As You Earn) system?
Yes. Xoxoday integrates with PAYE systems via APIs or custom connectors, enabling seamless data flow between payroll and rewards. Organizations can use reward points for payroll-linked deductions, reimbursements, or student loan offsets. Integration design is flexible and scoped to employer systems and requirements.

Q: Does the tool support two-way integration with their clients?
Yes. Xoxoday supports robust two-way integrations, allowing automatic user provisioning, real-time metadata sync, and outbound sharing of recognition events, reward redemptions, and tax data. Integration rules can be fully configured for privacy, compliance, and alignment with HR workflows.

Q: What is your approach to integration with the ADP payroll system for cash awards?
Xoxoday integrates with ADP via secure API or SFTP, enabling direct cash award disbursement through payroll. Awards are mapped to employee records and transmitted in a compliant, auditable format, ensuring timely delivery, error-free processing, and alignment with payroll cycles.

Q: How do you integrate with SAP SuccessFactors?
Xoxoday integrates with SAP SuccessFactors via secure APIs and SFTP. It supports automated user provisioning, hierarchy sync, and real-time updates. Custom field mappings and embedded widgets can be added. Deployments typically take 2–3 weeks and are scalable for both standard and custom modules.

Q: How does the Xoxoday employee engagement solution handle user ID creation, access assignment, and updates (e.g., terminations or transfers) via integration with HR systems?

Xoxoday seamlessly integrates with leading HRIS platforms to automate user provisioning and access management. New employee data flows directly from the HRIS, automatically assigning the correct role—Super Admin, General Admin, Manager, or Employee. Changes in employment status, such as transfers, terminations, or role updates, are instantly reflected, ensuring access aligns with current status. This automation maintains accurate, up-to-date records while minimizing manual effort and errors in access management.

Q: What vendor and client roles are required for implementing Xoxoday’s employee recognition platform, and how do these teams collaborate?

Implementing Xoxoday’s employee recognition platform involves collaboration between Xoxoday experts and key client stakeholders to ensure a smooth rollout.

Collaboration: Teams coordinate via regular meetings, project dashboards, collaboration tools, emails, and structured feedback loops to ensure alignment, timely execution, and program adoption.

Q: How does the Xoxoday employee engagement solution ensure client-specific security with integrations?

Xoxoday follows stringent, client-specific security protocols for all integrations.

Q: What is your experience with integrating your system with global HR systems (e.g., SuccessFactors, ADP Payroll, SAP payroll, employee data warehouses)? How frequently do these integration feeds typically run?

Xoxoday integrates with 20+ HRIS/HCM platforms, enabling seamless employee data synchronization and reward automation.

Q: How does Xoxoday's R&R solution integrate with Workday, and what capabilities does it support?

Xoxoday integrates seamlessly with Workday to automate user account management and employee data synchronization. The solution supports:

Q: Does the Xoxoday employee engagement solution integrate with Paradox ATS?

Yes. Xoxoday offers open APIs for integration with Paradox ATS, enabling a unified workflow between recruitment and engagement. This ensures recognition and rewards are aligned with talent acquisition processes for a seamless employee experience.

Q: How does the Xoxoday social intranet platform integrate with Microsoft SharePoint and notify users about awards via Microsoft tools?

Xoxoday integrates with Microsoft SharePoint and Teams to embed engagement and recognition into employees’ daily workflow:

Q: Can the Xoxoday employee engagement solution integrate with external LMS platforms, such as Cornerstone?

Yes. Xoxoday integrates with external LMS platforms, including Cornerstone, via open APIs, enabling organizations to link recognition and rewards to learning milestones. This integration motivates employees to achieve L&D goals while reinforcing engagement and performance.

Q: How does the Xoxoday employee engagement solution integrate with SAP SuccessFactors? Is this integration certified, and what methods are supported?

Xoxoday offers certified integration with SAP SuccessFactors, enabling automated workflows for employee recognition, service awards, and engagement. Integration methods include:

Key benefits:

Learn more here.

Q: What integration options are available across SAP modules, and can you push recognition data to employee profiles?

Xoxoday supports both native and custom integrations across SAP modules, including:

The platform can push recognition data directly into employee profiles, centralizing engagement insights without requiring middleware. All integrations follow best practices for security and data privacy.

Q: Can you synchronize and integrate employee data maintained in SAP SuccessFactors HCM Cloud solution?

Yes. Xoxoday seamlessly integrates with SAP SuccessFactors HCM Cloud, automating employee lifecycle events such as new hires, role changes, and exits. This ensures recognition, rewards, and engagement workflows remain accurate and up to date.

Q: Do you provide communication campaigns and collateral as part of your service offering?

Yes. Xoxoday provides ready-to-use communication kits and collateral, easily customizable with your branding and messaging. These resources support employee communication, training, and adoption initiatives for recognition programs.

Q: Can you synchronize and integrate employee data maintained in SAP SuccessFactors HCM Cloud solution?

Yes, our platform has built-in capabilities to integrate and synchronize employee data from SAP SuccessFactors HCM Cloud. This enables automation of employee lifecycle events for recognition, rewards, and engagement workflows.

Q: Do you provide communication campaigns and collateral as part of your service offering?

Yes, we provide communication kits and resources that can be easily customized with your branding by your communication team to reflect your brand and culture. These materials are readily available to support your communication and training initiatives.
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Q: How will we be notified if integrations fail? What is the process and timeline for fixing failed integrations?

The Xoxoday employee engagement solution proactively monitors all integrations. If an integration fails, program administrators receive an email notification with details of the error. Our platform performs daily health checks to ensure integrations function smoothly. In the rare event of a failure, the issue is typically resolved within 24 hours. Should a delay occur, our support team communicates updates directly to the designated program administrators via established support channels.

Q: Is there an option to manually load files if an integration fails? What is the process for a manual file load?

Yes. The Xoxoday employee engagement solution supports manual file uploads through its secure web interface. Program administrators can easily upload CSV files within the user management section of the platform. While an SFTP setup can be provided upon request, it is not recommended as the preferred method for manual uploads. Our web interface ensures greater control, ease of use, and data security during the manual upload process.

Q: Can mobile capabilities be limited by geographic locations?

Yes, mobile login can be limited by geographic region using SSO. The IDP tool can be set up to block the Empuls application for user groups in specific locations. The platform also enables selective disabling of features and capabilities based on the specific needs or cultural sensitivities of each geographic location.

Q: Does Xoxoday's employee engagement solution integrate with major HRMS platforms like Oracle, Workday, Darwinbox, etc., via SSO or API?

Yes. Xoxoday's employee engagement solution offers seamless integration with major HRMS platforms, including Oracle, Workday, Darwinbox, and others. Integration is supported via secure Single Sign-On (SSO) and API connections, ensuring smooth data flow and easy user authentication across systems.

Q: Does Xoxoday's employee engagement solution support integration with learning management systems?

Yes. Xoxoday's employee engagement solution integrates with learning management systems (LMS). The platform connects with LMS tools to receive data such as course completion status and employee areas of interest. This integration helps organizations analyze feedback patterns aligned with employee competency levels. Additionally, Xoxoday’s APIs can be leveraged to access and sync data efficiently between platforms.

Q: How does the platform integrate with performance management?

Xoxoday R&R tool can integrate with multiple HR systems to collect and share information. The integration with performance management systems (PMS) is intended to identify which organizational factors, like culture, relationship with manager and peers, equity, and inclusion, contribute to the low performance of employees.

Empuls accepts employee performance scores as employee metadata to map the feedback pattern to respective engagement scores. It also accepts critical event triggers, like the conclusion of 1-1s with managers, appraisal completion, and quarterly review completion, to collect feedback about the process and employee experience related to these events.

Empuls provides inputs, like attrition risk, employee motivation levels, and training needs scores, for the PMS to consume as input.

P.S. The PMS and Empuls API integration can be done on-demand to meet your requirements.
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​Q: What are the list of supported integrations, e.g., HRIS, LMS, payroll systems, etc., for Xoxoday R&R tools?

Xoxoday R&R solution can integrate with a host of tools. Here is the list of common integration partners for Empuls:

Collaboration Tools:

HRMS/HRIS/HCM:

SSO:

Please refer to the link below for the comprehensive list of our integrations:
​https://www.empuls.io/integrations

Q: Is there an open API available for integrating with third-party software systems?

Yes, the platform offers open APIs and SDKs to enable seamless integration with HRMS, PMS, LMS, intranets, collaboration tools, and other third-party systems. These APIs allow customers to embed recognition, rewards, surveys, and more into their existing workflows, ensuring a connected and scalable engagement ecosystem.

Q: Can awards and appreciations be viewed in the SAP SuccessFactors PMS module by employees and managers?

Yes, the Xoxoday R&R tool can be seamlessly embedded into the SAP SuccessFactors PMS module using our Rewards SDK. This integration allows you to align recognition directly with employee performance milestones, KPIs, and goal completions. Employees and managers can view recognitions and awards within the performance management system, helping to reinforce positive behavior and motivate performance. It also supports real-time visibility of recognitions tied to individual contributions, creating a continuous feedback loop between achievements and formal performance evaluations.
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​Q: What HRIS systems does the Xoxoday employee engagement solution integrate with?

The Xoxoday employee engagement solution integrates with over 20 popular HRIS and HCM systems, including Workday, SAP SuccessFactors, Paylocity, BambooHR, ADP, Oracle, and more. These integrations ensure seamless data synchronization, enabling organizations to automate employee data updates, reward rules, and compliance workflows. For a full list of supported integrations, please visit: https://help.empuls.xoxoday.com/en/collections/8718609-hrms
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​Q: Does the Xoxoday social intranet platform integrate with chat and collaboration tools like Microsoft Teams, or Slack?

Yes, Xoxoday social intranet platform integrates seamlessly with popular collaboration tools such as Microsoft Teams and Slack. These integrations allow employees to engage in recognition, rewards, and communication activities directly within these tools — ensuring engagement happens in the flow of work. Xoxoday offers APIs for additional integrations, including automated employee data syncs from systems like Workday.
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​Q: Does Xoxoday employee engagement solution allow data transfer from an LMS module about learning hours, certifications, or skill levels?

The Xoxoday employee engagement solution does not currently support direct data transfer from an LMS into the platform. However, with Xoxoday’s Rewards SDK, you can embed our reward and recognition capabilities into your LMS. This allows you to tie rewards to learning milestones such as certifications, skill advancements, and completed learning hours.
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​Q: Is it possible for awards and appreciations to integrate into SAP SuccessFactors PMS for employee and manager reference?

Yes. Xoxoday’s employee recognition platform offers seamless integration through its Rewards SDK, allowing awards, badges, and appreciations to flow into the SAP SuccessFactors PMS module. This ensures recognitions are visible in performance records, aiding during appraisals, reviews, and goal-setting discussions, and reinforcing the link between recognition and performance.
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​Q: Does Xoxoday's R&R solution support currency conversion or integration with external online exchange rate services?

The platform comes with integrated currency conversion capabilities to support global recognition and rewards. It ensures accurate and up-to-date conversions using real-time exchange rates across supported currencies. This eliminates the need for external currency conversion services, enabling seamless transactions and equitable reward distribution for international teams.
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​Q: How does the Xoxoday employee engagement solution support automatic updates of employee data like department, reporting structure, email IDs, and employment status?

The integration of the Xoxoday employee engagement solution with SAP SuccessFactors enables seamless, automatic synchronization of employee data. This includes real-time updates to key fields such as department, reporting structure, official email addresses, and active/inactive employment status. Once the integration is set up, updates made in your HRMS are automatically reflected on the platform without manual intervention. This ensures data consistency across systems and enhances the accuracy of reporting, organizational charts, and personalized engagement workflows. For more details on supported data fields, visit this guide:
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​Q: Can HR admins create and embed a Rewards & Recognition (R&R) solution tile within SAP SuccessFactors for seamless navigation?

Yes, the Xoxoday R&R tool supports embedding a custom R&R tile directly within SAP SuccessFactors. This enables HR admins to offer employees seamless access to recognition features without leaving the SAP ecosystem. Xoxoday provides comprehensive API endpoints and SDKs that support UI-level integration, allowing the R&R module to be embedded as a tile within the SAP SuccessFactors Employee Central dashboard. Once the APIs are shared, your SAP implementation partner can configure navigation, authentication, and context-aware deep linking. This ensures users can launch the Xoxoday R&R tool from within SAP, pass user tokens securely, and view their personalized recognition dashboards, nomination forms, rewards catalog, and more, all from a single interface. This integration enhances usability, reduces friction, and encourages consistent engagement with the recognition program.
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​Q: Can recognition be shared outside the Xoxoday platform via integrations?

Yes, the Xoxoday employee recognition platform offers robust integrations with third-party tools such as Microsoft Teams, Slack, Google Workspace (Gsuite), and others, enabling recognition in the flow of work. Most platform features, including recognition and rewards, can be accessed through these tools. Moreover, using our SDK, recognition workflows can be embedded directly into HR systems such as ATS, PMS, and LMS, and intranet platforms like Microsoft Viva and SharePoint. Employees can also share their recognitions externally on LinkedIn directly from the platform, extending the visibility of appreciation beyond the organization.
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​Q: Can the system integrate with an online store for point redemption? If yes, how does it work?

Yes, the solution comes with a fully built-in rewards redemption store, eliminating the need for external integrations. The marketplace offers a vast selection of redemption options including 8,000+ digital gift cards across 100+ countries, 10,000+ merchandise items with the ability to scale to 100,000+ based on client needs, symbolic service awards, company-branded merchandise (currently available in the US), 100,000+ experiences across 50+ countries, global hotel and flight bookings, and access to over 10,000 charitable organizations worldwide. New brands and categories can also be added on request, ensuring a highly customizable and relevant reward experience.
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​Q: Do you integrate with Microsoft Teams out of the box for employees to be able to interact natively with the R&R solution?

Yes. The Xoxoday R&R tool offers native integration with Microsoft Teams, enabling employees to access recognition and rewards features directly within the collaboration platform they already use daily. This integration eliminates the need to switch between tools by allowing users to give and receive peer-to-peer recognition, view celebratory posts, redeem reward points, participate in surveys, and engage with announcements—all inside Teams. The platform also supports automated nudges, notifications, and prompts to encourage timely recognition and participation in engagement programs, ensuring consistent visibility and adoption across distributed teams.
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​Q: Do you integrate with Workplace from Meta out of the box for employees to be able to interact natively with the R&R solution?

Yes. The Xoxoday employee recognition platform integrates with Workplace from Meta through a dedicated bot that automatically publishes recognitions and engagement updates. This bot-based integration ensures that employees can view recognitions, awards, and celebration posts in their Workplace feed without leaving their preferred communication tool. The seamless flow of updates fosters real-time appreciation and enhances social visibility for every recognition moment. This functionality is especially useful for global and hybrid teams, as it helps maintain a strong culture of recognition regardless of location.
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​Q: Can a meeting attendee recognize all attendees either during or after a meeting?

No, the Xoxoday employee recognition platform is currently not integrated with Microsoft Teams Meetings. Users cannot initiate recognition for all meeting attendees directly within a live meeting session or after the meeting ends through a meeting-specific interface. While Xoxoday’s Microsoft Teams app supports peer-to-peer recognition and group appreciation within Teams channels and chats, this functionality does not extend to the meeting window itself. This feature is planned for a future release and will allow recognition of meeting participants during or post-meeting through contextual prompts or smart nudges within Teams.
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​Q: What permission levels need to be accepted during the installation of your Microsoft integration? Explain why each permission is required.

When installing the Xoxoday employee engagement solution on Microsoft Teams, users and administrators must grant specific permissions to ensure a seamless experience:

Additionally, Microsoft Graph API is used for authentication when accessing the personal Empuls Home tab, fetching basic details like email to validate sessions.

Q: Is award value guidance provided within Microsoft Teams?

Yes, the Xoxoday R&R tool provides award value guidance within the Microsoft Teams interface. When initiating a recognition or reward action, users are guided with context such as available points, award categories, and suggested values for peer or team recognition. This ensures awards are meaningful and aligned with organizational reward strategy. A step-by-step video walkthrough is available here: https://help.empuls.xoxoday.com/en/articles/9063857-ms-teams-app-promotion-kit.
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​Q: Is Teams integration available on mobile apps? If yes, which platforms are supported?

Yes, the Xoxoday employee engagement solution integrates with Microsoft Teams on both Android and iOS mobile apps. Employees can access recognition, rewards, surveys, and community features directly within Teams on mobile, enabling peer appreciation, survey participation, and perks access on the go, ensuring a unified hybrid workforce experience.
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​Q: How does branding work when using the Xoxoday employee engagement solution within Microsoft Teams?

When integrated with Microsoft Teams, web-based branding such as logos, colors, and themes is preserved across embedded webviews. However, native Teams elements like bot messages or notifications may use default Teams styles. The Xoxoday engagement bot can also be customized, including renaming and appearance adjustments, to ensure brand continuity and a consistent user experience within Teams.
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​Q: Can the Xoxoday employee engagement solution automatically create accounts for new joiners based on employee data?

Yes, the SAP SuccessFactors and Xoxoday R&R platform integration automates user account management processes in the platform based on employee data available in SuccessFactors. With this integration:

Once the integration is enabled, data will automatically sync between Empuls and your SuccessFactors account every 24 hours, ensuring you always have the most up-to-date information.

To learn more, please visit: SAP Integrations.

Q: What protocols and data formats are supported by Xoxoday APIs? What metadata is available for integration and reporting?
Xoxoday supports CSV over SFTP and JSON over REST APIs for data exchange. Common integration protocols include HTTPS and SFTP. The metadata depends on the type of data exchanged:

• For HRIS integrations: Employee ID, full name, email, department, designation, manager details, employment status, etc.

• For rewards and recognition reports: Award ID, transaction ID, timestamp, points allocated, redemption details, etc.

Detailed field-level metadata and interface specs are shared based on the specific integration use case.

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