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FAQs - Data and Integration

Get answers to commonly asked questions related to Data and Integrations

Updated over 2 months ago

Integration

Q. What kind of integrations does Xoxoday ICM tool provide?
The platform supports extensive integrations with major enterprise software via APIs and connectors, including Salesforce, Workday, SAP, Oracle, ADP, UKG, Xero, HubSpot, Amazon Redshift, Snowflake, Google BigQuery, and other CRM, ERP, and HRMS systems.

Full list of integrations: https://compass.xoxoday.com/integrations

Q: Can partners regularly submit deal information for the SPIF program?

Yes. Partners can submit their deal data in a pre-agreed format through the Xoxoday ICM tool. The platform supports data uploads via secure file transfer, API integrations, or CRM syncs, ensuring that deal information is received promptly—no more than once a week—validated, and reflected as updated partner points within their respective accounts.

Data

Q: Can archived data be accessed for up to five years?
Yes. The Xoxoday SPM solution securely stores archived data for up to five years, allowing authorized users to retrieve historical information when needed. This long-term data retention ensures transparency, audit readiness, and compliance with organizational and regulatory standards.

Track role assignments

Q. Can Xoxoday ICM software track role assignments and changes over time?
Yes, Xoxoday ICM software tracks role assignments and historical changes for each sales rep. This ensures accurate alignment of compensation plans and performance management as responsibilities evolve. HR and sales operations can efficiently access and manage these changes.

Need help? Reach out to your support team or [[email protected]](mailto:[email protected]).

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