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Communication FAQs

Get answers to all the questions related to communication.

Updated over 2 months ago

Notification and nudges

Q. Does Xoxoday ICM Tool support notifications and communication to employees and partners about incentive plans and schemes?
Yes, the Xoxoday ICM tool includes comprehensive notification and communication features. Administrators can send updates, marketing collaterals, and real-time alerts about incentive plans to both employees and partners, ensuring everyone stays informed.

Additionally, the platform notifies users when they are nearing an earning slab, providing information on how much is left to reach the next slab. This feature encourages employees to maximize their earnings by offering them the opportunity to achieve higher targets.

Communications

Q: Can the platform support quarterly updates in multiple languages to run time-limited promotions?

Yes. The Xoxoday ICM tool supports multilingual program updates and localized campaign management, making it easy to run time-bound promotions such as double-point offers or product-specific incentives. Administrators can update the content quarterly in the required languages and use the built-in communication module and nudges to promote limited-time rewards across different geographies.

Q: Can the platform verify deal eligibility, assign points, and notify participants?

Yes, the Xoxoday ICM tool is designed to handle end-to-end validation and notification workflows. It verifies claimed deals against set eligibility criteria, calculates corresponding points, updates participant profiles automatically, and sends real-time notifications confirming point credits. This ensures fairness, efficiency, and clear communication for all participants.

Need help? Reach out to your support team or [[email protected]](mailto:[email protected]).

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