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Access Controls

Manage user access to various account functionality based on organisational needs.

Updated over a week ago

Implement role-based access control (RBAC) in Empuls to manage permissions, security, and administrative delegation across your organization.

Before You Begin

Identify your administrative structure: who needs Super Admin, Admin, or limited User access. Plan permission delegation strategy.

Overview

Empuls has four user access levels, namely Super Admins, General Admins, Managers, and Users.

Role Hierarchy

Super Admin: Super Admins are the default admins of Empuls. They are also the Group Admins of Town Hall. Super Admins can view the access permissions available to various user access levels using Access Control settings.

Access to sections like Manage Org. Budget, Access Controls, and Branding & Customisation are restricted to Super Admins.

Access for General Admins, Managers, Employees and others can be configured by the Super Admins from Reports and Admin > Employees > Access Controls.

Creating and managing multiple user roles

The system allows the creation of custom user roles in addition to the default rolesโ€”Super Admin, General Admin, Managers, and Users. This feature provides flexibility to define role-based access controls based on specific business needs.

Creating new access roles

Step 1: Navigate to
Top Right Menu โ†’ Manage Access Roles

Step 2: Create Role

  • Click on Create Access Role.

  • Enter the Role Name in the provided field.

  • Click Submit to save the new role.

Manage access roles

  • Once created, all roles will be displayed on the Manage Access Roles page.

  • To edit an existing role, click the Pencil Icon next to the role name.

  • Make the required changes and click Submit to update the role.

This functionality ensures that organizations can define and manage access privileges as per their operational hierarchy or security policies.

Best practices for super admins

When it comes to access control, Super Admins play a crucial role in defining actions that General Admins, Managers, and Users can take on Empuls.

Here are some best practices for Super Admins to consider:

  • Define clear roles and responsibilities for each user type in Empuls and ensure they align with the organisation's security policies.

  • Limit access to sensitive data and features to only those who need it.

  • Regularly review and update user access permissions to ensure they are still appropriate. Revoke access for users who no longer require it.

  • Train General Admins and Managers on how to manage user access and permissions effectively. Educate your team on the importance of maintaining strong passwords, enabling two-factor authentication, and reporting security incidents immediately.

  • Encourage all users to report any concerns about access control or data security to the appropriate person or team.

Implementing these best practices ensures that your organisation's data remains secure and protected on Empuls.

FAQs

What are the user access levels available in Empuls?

Empuls has four user access levels: Super Admins, General Admins, Managers, and Users.

What is the role of a Super Admin?

Super Admins are the default admins of Empuls. They are also the Group Admins of Town Hall. Super Admins can view the access permissions available to various user access levels using Access Control settings.

Which sections are restricted to Super Admins only?

Sections like Manage Org. Budget, Access Controls, and Branding & Customisation are restricted to Super Admins.

Can Super Admins configure access for other roles?

Yes โ€” Super Admins can configure access for General Admins, Managers, Employees, and others from Reports and Admin > Employees > Access Controls.

Can I create custom user roles beyond the default ones?

Yes โ€” the system allows the creation of custom user roles in addition to the default roles of Super Admin, General Admin, Managers, and Users. This provides flexibility to define role-based access controls based on specific business needs.

How do I create a new access role?

Step 1: Navigate to Top Right Menu > Manage Access Roles.

Step 2: Click on Create Access Role.

Step 3: Enter the Role Name in the provided field.

Step 4: Click Submit to save the new role.

Where can I access the Access Control settings?

You can access Access Control settings at https://{{tenant_url}}/home/acl.

Next Steps

Establish your admin team, assign roles with appropriate scoping, and document your access control policy.

For any questions or feedback, reach out to [email protected].

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