At Empuls, maintaining a safe and respectful environment for all users is a top priority. To ensure that user-generated content on the platform adheres to community guidelines and policy standards, we've introduced AI-Powered Content Moderation using OpenAI's Moderation API. This intelligent system automatically flags, blocks, and reports inappropriate or policy-violating content across various areas of the platform.
Where It Applies
Content moderation is enforced across the following areas:
Social Feed Posts
Comments
Award Citations
Q&A
Wishboard Wishes
How to Enable AI-Powered Content Moderation?
Navigate to Admin > AI Settings > Manage AI.
2. Toggle the AI Content Moderation option to enable it.
3. You’ll have two options:
Block: Automatically prevent flagged content from being published.
Block or Report: Block flagged content and report it for further review.
Select the appropriate option and click Enable.
How to View the Flagged Content?
To view flagged content, go to Content Moderation under AI Settings.
Adjust the moderation timeline via the Calendar. Once set, click Apply to save your preferences.
You'll be able to see the category of the flagged content and view the exact submission by clicking View.
How does it work?
For Users:
The user submits text content.
The content is sent to OpenAI's Moderation API for evaluation.
If the content violates community guidelines, it is flagged and blocked from publishing.
The user is notified with a message explaining the violation.
If the content is appropriate, it is successfully posted.
For Admins:
Admins receive email and push notifications whenever content is flagged.
Flagged content can be accessed through Admin > AI Settings > Content Moderation.
Admins can view the following details:
Flagged content preview
Flagged content type
Submitting user
Timestamp
Flagged Category
Performance & Security
Quick Evaluation: Content moderation is completed within 2-3 seconds to ensure a smooth user experience.
Scalable: The system is fully scalable and can handle high volumes of content submissions efficiently.
Secure: We prioritize secure data handling, ensuring compliance with data protection standards.
Conclusion
With AI-Powered Content Moderation on Empuls, we are making it easier for both users and admins to maintain a positive, respectful space. The integration of OpenAI's Moderation API provides real-time evaluation, ensuring content guidelines are followed with minimal intervention. Now, managing inappropriate content is not only faster but also smarter, keeping your Empuls community safe and compliant.