Leverage Empuls AI to decode soft skills embedded in recognition data. Identify emerging talents, skill gaps, and capability trends across your organization based on actual recognition patterns. Skill Mapping offers a new lens into workforce capabilities—providing AI-driven insights to help you make smarter, data-backed talent decisions.
Before You Begin
Ensure AI-Powered Skill Mapping is enabled under the AI Permissions. Review your core values and award structure to optimize AI analysis.
Use Cases
1. Upskilling & Learning Path Design
Need to know where your team stands before investing in learning programs?
Use the Skill Mapping report to identify gaps in critical thinking or communication, and tailor training content for individuals or teams.
Identify gaps and strengths to guide hiring or upskilling.
Assess talent readiness with a clear skill quotient.
Shape learning paths and development plans with real-time insights.
2. Hiring or Internal Mobility Decisions
Looking to fill a leadership role internally?
Scan soft skill compositions like interpersonal skills and leadership indicators to find hidden talent within the org.
3. Performance Development Conversations
Planning for reviews or check-ins?
Use Myself or My Team tabs to bring data-driven context to conversations around growth and improvement.
4. Team Capability Analysis for Projects
Need to build a project team with complementary skills?
Use the team-level view to identify strong communicators, critical thinkers, or collaborators across different departments.
Skill Categories
AI-Powered Skill Mapping identifies key soft skills across four main categories:
Communications
Interpersonal Skills
Critical Thinking
Leadership
Each of these categories is further divided into specific criteria, providing a detailed breakdown of your team’s skillset. You can view this data at the My Reports, Team Reports, and Org Level to gain valuable insights across different levels of your organization.
Enable AI Skill Mapping
Note: Only Super Admins can perform this action.
To enable AI Skill Mapping:
Step 1: Navigate to Reports and Admin > AI Settings > AI Permissions.
Step 2: Go to AI Skill Mapping.
Step 3: Toggle the switch to turn it on. Click Enable to confirm.
Once enabled, AI Skill Mapping will be active for your account.
Using AI-Powered Skill Mapping
Navigate to Reports and Admin > Reports. Select any My Organization tab to have the skill view at different levels.
My Organization
This tab shows skills insights for the organization. Go to Admin Dashboard by clicking on Reports & Admin. Navigate to Reports > My organization tab and go to the Soft skills exhibited in award messages card.
Switch between the Communication, Interpersonal Skills, Critical Thinking, and Leadership tabs to explore detailed insights in each area.
Use filters
The skill mapping can be filtered by
Department
Designation
Grade
Business Unit
Location
Cost center
Unlock New Opportunities
With AI-powered insights, you can streamline talent management, tailor learning programs, and recognize the right people for the right roles—driving growth across your team and organization.
How to Read Your Skill Report
Empuls AI maps soft skills across four main categories.
Use the tabs within the Soft skills exhibited in award messages card to switch between them.
Communications: This category reflects how well individuals or teams express ideas, share information, and engage others. A high score here indicates strong verbal and written communication abilities observed across recognition messages.
Interpersonal Skills: This category captures relationship-building behaviours — empathy, collaboration, and the ability to work effectively with others. Look for this when assessing team cohesion or identifying strong collaborators for cross-functional projects.
Critical Thinking: This category highlights problem-solving, analytical reasoning, and the ability to evaluate situations thoughtfully. Strong scores here can indicate readiness for roles that require independent decision-making or complex analysis.
Leadership: This category surfaces leadership indicators such as initiative, influence, and the ability to guide others. Use this to identify potential leaders for internal mobility, succession planning, or mentoring responsibilities.
Each category is broken down into specific criteria, giving you a detailed view of your team's skillset — not just a broad score. When reviewing a profile, look for:
High-performing areas — skills consistently reflected in recognition messages, indicating established strengths.
Absent scores — potential skill gaps that could inform learning paths or development conversations.
Things to Keep in Mind
Skill Mapping is based on recognition data — the more actively your team gives and receives recognition, the richer the insights.
Review your core values and award structure regularly to ensure they are set up in a way that generates meaningful skill signals.
FAQ's
What is Skill Mapping in Empuls?
What is Skill Mapping in Empuls?
It’s an AI-powered way to decode soft skills using existing recognition data. Get deep insights into strengths, gaps, and talent potential—across individuals, teams, and the org.
Which skills are tracked?
Which skills are tracked?
Four key areas: Communication, Interpersonal Skills, Critical Thinking, and Leadership. Each is broken down into sub-skills for a detailed view.
Where can I see this?
Where can I see this?
Go to Reports → My Organization to view insights at different levels.
Next Steps
Run your first skill mapping analysis and use insights to inform talent development and succession plans.
Questions, feedback or support: Email [email protected].