If gifts need to be taken back (revoked) due to disputes, changes, or human error, the Super Admin can do it in a few simple steps.
Step 1: Go to Admin Dashboard by clicking on Report and Settings as shown below.
Step 2: Navigate to Gifts > Revoke Gifts.
Step 3: Select the date range during which the gift has to be revoked.
Step 4: Click on the gift and then click Revoke to initiate the process of revoking.
When you revoke an award or gift, the following things occur:
Points are revoked back to the nominator's account.
The award status is updated in the reports.
A notification is sent to the award recipient to inform them of this change.
The nominator is notified regarding the revocation of the award.
If the nominator is disabled, Empuls can revoke the points to a different user's account.
FAQs
When should a gift be revoked?
When should a gift be revoked?
Gifts can be revoked in cases of disputes, policy violations, accidental nominations, or any human error.
What happens when a gift is revoked?
What happens when a gift is revoked?
The points are returned to the nominator’s account.
Reports are updated with the revoked status.
Both the recipient and the nominator receive notifications about the revocatio
Can I revoke gifts from a specific period?
Can I revoke gifts from a specific period?
Yes. Use the date range filter in Gifts > Revoke Gifts to view and select gifts within a specific period.
What if the nominator's account is disabled?
What if the nominator's account is disabled?
In such cases, Empuls allows points to be revoked to a different user's account, which can be set manually.
Application URL : https://{{tenant_url}}/home/gift-rollback